Item never arrived
Ordered a nail kit for my daughter it failed to arrive. Their tracing info says it was posted 4th June through letterbox but it didn't arrive. I asked for refund or replace but they expect me to contact Hermes myself! Explained that my contract is with them theirs is with Hernes so they need to sort that aspect out. I just want my item. Still on the plus side I can soon block their spam emails from filling up my inbox with junk!!! Just be wary guys their adyersales service isnt great.
By Antoinette C.