Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
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3 reviews
Scores get a color once a company has 5 reviews.
724vacation is listed under Accommodation & Lodging.
724vacation (724vacation.com) has 3 customer reviews on The Fair Hearing, with an average rating of 1.0 out of 5.
3 approved reviews, newest moderated first
TOTAL SCAM! Stay away! Once they start processing payments they don't stop. Didn't travel or receive any trip. Still taking out monthly payments from my credit card. No one answers or responds to my reaching out to stop payments. Website is down! Phone number not working.
By Reece
This company are fraud please do not do any business with them. Paul and Vince vanish after taking money from my account. they are selling ghost holiday package. Becareful they are online fraud taking money from people lieing about cheap Cancun holiday package. Dont fall vitim of online fraud. this company are fraud
By michael
Warning: Misleading Information and Zero Communication I am beyond disappointed with the service—or lack thereof—provided by 724 Vacations. My wife and I booked a 5-day all-inclusive package to the Grand Oasis Cancun through an agent named Paul. The Issue: False Eligibility Claims Before paying a cent, we were very specific about our situation: we are Indian citizens living in Canada on work visas with Indian passports. We asked Paul directly if we were eligible for the deal. He explicitly confirmed we were, so we paid in full and took time off work. The Reality Two weeks later, the resort called us directly to confirm details. They informed us that we are NOT eligible for this package, as it is strictly reserved for US or Canadian citizens. 724 Vacations gave us completely false information just to close the sale. The Lack of Support When we contacted the agency to fix this: The resort told us the agency holds our money and must handle the refund/correction. 724 Vacations claimed they needed to "check with the boss" and mentioned other clients had no issues (which does not help our specific legal eligibility). It has now been over two weeks with zero response. They are now ghosting us. They do not answer our calls, and they have ignored multiple emails. They have our money, we have no vacation, and they have gone silent. Final Verdict: Stay away from 724 Vacations. They are unprofessional, provide misleading information regarding international travel requirements, and their customer service is non-existent once they have your payment.
By Jarvish D.
