Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
230 reviews
5ivepillars.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Fueled with vocal appreciation for cultural disorientation; using Arabic art and literature as the base for truth and inspiration. Born out of a necessity to express Islamic identity in a rapidly changing globalized world, 5ivepillars transcends man-made borders to create a world of belonging that calls to the spirits of third culture kids who speak the powerful language of creativity.This connection of ideologies; recognizing the challenges and undeniable jewels of cultural duality, is materialized and translated through visual storytelling, elucidating art, and cutting-edge garments.
5ivepillars.com (5ivepillars.com) has 230 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
230 approved reviews, newest moderated first
Only complaint I still have not received my order and it’s been a long time
By Said S.
Response from 5ivepillars.com· Aug 29, 2025
Salam Said! Thank you for your patience, and we're truly sorry for the delay. We’d love the chance to make this right — please contact us with your order details so we can help.
My product was never sent and my refund was never sent after I ordered! Nobody even answered my email
By Isadore R.
Response from 5ivepillars.com· Jul 29, 2025
Salam Isadore, we’re truly sorry to hear about your experience with not receiving your order. This is definitely not the standard we aim for. We'd like to make this right and have reached out to you via email. If you did not get an email, contact our Customer Experience team directly at [email protected] referencing your order number so we can find you a resolution iA.
Great quality and creative designs. Bought some items for myself and to gift family and friends. Very happy with this find!
By Proma H.
Response from 5ivepillars.com· Aug 18, 2025
Salam Proma! So happy to hear that! It means a lot that you found something meaningful not just for yourself, but to gift others too. We appreciate you being part of the journey!
Order received timely but damaged to a Hoodie. Tried to reach out to resolve multiple times but customer service very unresponsive. Hate giving bad reviews but basic customer communication follow up is terrible from company’s perspective. Sad
By A M.
Response from 5ivepillars.com· Aug 4, 2025
Salam Asif, we’re truly sorry to hear about your experience with the damaged hoodie. This is definitely not the standard we aim for. We'd like to make this right and have reached out to you via email. If you did not get an email, contact our Customer Experience team directly at [email protected] referencing your order number so we can find you a resolution iA.
Loved the clothes so much!! Great quality & looks so good on me and my husband. Shipped so fast, was skeptical but will definitely be buying again!
By Nakema M.
Response from 5ivepillars.com· Aug 18, 2025
Salam Nakema! Thank you so much. We’re so glad you and your husband loved the pieces — and that we could exceed your expectations. Can’t wait to have you shop with us again!
Delivery took to long
By Naim H.
Response from 5ivepillars.com· Aug 4, 2025
Salam Naim, we’re truly sorry to hear about your experience with the delivery of your order. This is definitely not the standard we aim for. We'd like to make this right and have reached out to you via email. If you did not get an email, contact our Customer Experience team directly at [email protected] referencing your order number so we can find you a resolution iA.
My experience was good and I received help when I needed.
By Fartuun Abdi S.
Response from 5ivepillars.com· Aug 18, 2025
Salam Fartuun! We really appreciate your kind words! It means a lot to know you had a positive experience.
The pocket on the left side of the shorts was ripped, giant hole seeping through to the bottom
By Hadaitullah A.
Response from 5ivepillars.com· Jul 25, 2025
Salam Hadaitullah, we’re truly sorry to hear about your experience with the shorts. This is definitely not the standard we aim for. We'd like to make this right and have reached out to you via email. If you did not get an email, contact our Customer Experience team directly at [email protected] referencing your order number so we can find you a resolution iA.
