’47Reviews of 47brand.com

The clasp that loosens and tightens my new hat came loose. I emailed them THREE times over a month before they finally responded, telling me to find someone locally to try to fix it. Overpriced junk that they don’t stand behind, plus awful customer service.

Worst customer service I have ever experienced. My purchase was slated as undeliverable and that’s not what I’m upset at. I’m upset at the lack of communication this company offers. Try to call the mainline- you will be sent to voicemail over and over and it is FULL. You get 1 reply in an email that was sent 2 days ago. No further communication can be done. I’ve ordered from you all in the past but I am DONE after this experience and I will make sure everyone knows that they’re paying $50 for a hat or any basic merchandise but can’t afford basic customer service. Simply ridiculous

Was excited to purchase a blue brand47 Phillies t, at a gift shop in N.W. Phila., shocked at the price $42. Wow! Within a year the shirt had multiple holes mostly in back, some in front lower shirt. I own 40 t-shirts, not one has ever had this issue. Contacted Brand47, was told it’s not our problem. Terrible quality, worse customer service, ridiculously overpriced!!

Zero customer service. Can’t get a reply. Ordered 2 weeks ago still hasn’t shipped. No big deal, but I can’t get any reply as to why… just go elsewhere and save yourself the hassle

After completing a purchase, I was informed that my order was canceled on grounds of suspected fraud, post the transaction where my payment was processed. Their communication stated, "Hi Lawrence, Your order #3540906 was canceled because we suspect it is fraudulent." Upon inquiring, they attributed the cancellation to my use of a VPN, despite initially allowing the transaction and setting up an account for me. If VPN usage was a concern, it should have precluded the possibility of account creation from the outset. I employ a VPN primarily to safeguard my online activities through enhanced encryption, especially given the widespread issue of data breaches. It's unreasonable to depend entirely on the security measures of internet companies. By verifying my information, such as my phone number, and authorizing my purchase through Visa, yet later limiting my access based on VPN use, you're essentially hampering your own sales opportunities. Consequently, I am requesting the termination of my account, as I am not willing to lower my security measures just to transact with your company. Additionally, the practice of holding my funds for 3 to 5 days before deciding to cancel the order is not just an inconvenience but also questionable business conduct.

Very nice t-shirts but with one flaw....they're too long! The length on all their tees need to be shortened by about 2 inches. C'mon guys, the '80s are over! :)

I have ordered with them twice and both times they keep sending it to the wrong place. I verified with USPS that they submitted the wrong address. Before my second order I emailed their customer support and made sure they had the correct shipping address and the verified they did. Nope still sent to the wrong place now this is the second time I don't have my order after it has been "delivered". The first time they were able to send me my order again with no problem but this time I am very upset as this was a birthday gift for someone. I am waiting on a response from them for this issue.

Paid $25 for two day shipping and received my two items three and five days later. No resolution via their so called "customer service" link -- they just stop responding. They may or may not make good products, but they sure don't care about the consumer -- the attitude is "there's plenty more where you came from" so go away.