’47Reviews of 47brand.com

I placed an order with 47 Brand and noticed that after I placed the order, it was going to the wrong address. Before it was shipped I tried multiple times to contact 47 Brand to change the address on the order and if not, to cancel the order, but they refused. They said it was part of their policy that if in the ordering process if you don't have the correct information they will not change it. Since they did not change it I contacted my credit card company to dispute the item and after explaining what happened to my credit card company they agreed with me and they reimbursed me. I do not recommend buying anything from 47 Brand directly as I've never experienced any online retail company to have such a policy as theirs. Also, to be noted, that you cannot call 47 Brand at all. Everything is done by email and there is no way to escalate any issues or problems.

Despite a low rating on TP, we took a chance and we were wonderfully surprised at the quality and fast shipping. We will definitely purchase from this store again.

Return policy is a joke.

A week before this screw up with ’47, I purchased a $42 NFL hat and at that time I changed my home address in NC to my new default address in PA. A week later I ordered a long-sleeved shirt and didn’t bother checking the address because the last order came to my PA address. 10 minutes later I discovered the default address was not used for the shirt but rather for my old address in NC. I tried to find a number to call and there was not one to be found. There was only an email that I could use to explain this screw up. I used the email address to explain all of this. I received a reply that the response time was 72 hours. After three days I checked the site and looked at my order, and it hadn’t been shipped. I wrote another email to try to get the package shipped to my current address. It still hadn’t been shipped, and they replied that it was too late. Here is the reply I received,” Unfortunately, once an order is placed it cannot be updated or cancelled. We have messaging at checkout regarding this. We do not re-ship or refund orders when we are provided with an incorrect address at checkout. I replied that I sent the first email about the default address not being used 10 minutes after the order was placed. I added that “You’re telling me you couldn’t do something about it then. I tried to find a number to call and there was not one to be found. None of this was caused by me. It still hasn’t been shipped, and you tell me it’s too late. Are you kidding me!!!!”

Zakary McFarland Order#1052 July 15 2026 I contacted them after my order still had not been delivered after nearly 2 weeks. For whatever reason the package has been sitting at a warehouse in town for 3 days saying that it was being prepared for delivery. 3 days went by still no package. I reached out to them and told them that I would like to cancel the order which they promptly did but gave me a partial of $5. The item I ordered was 36 dollars and change. So I don't know if I am being scammed or what but someone needs to get involved and ask their employees just what they think they are doing. If they did everything right then they need to ask the carrier just exactly what they think that they are doing because delivering a popular selling hat from Georgia to Florida does not take 2 weeks. Hence my suspicion that I may have been scammed.

I ordered 2 hats from this company and they both showed up creased right through the logo, if they packed it properly the hats would have been fine, not sure how a hat company doesn’t know how to pack hats for shipping. on top of this, one of the hats wasn’t even what i ordered, i won’t buy from this company again. what a head ache

They are not as good as their word. Item not shipped as promised. Not received as promised. No response from email. Will have to buy somewhere else. Never will buy from them again.

Ordered a Championship hat weeks ago and have received only one email confirming my purchase. Repeated emails have gone unanswered and they don’t have a customer service representative to speak with. Wouldn’t order anything from 47brand if it was free