I used Juan & his crew
I used Juan & his crew. This did not end well for me. My exercise spin bike was taken. It was moved out of my garage and placed on the truck. After the drivers left I noticed that they did not put in my garage. I am disappointed and will never use this company again. They do not guarantee replacement of items if they are taken. I contacted the driver & company. He told me they didn’t have it, neither do I! There were three movers one are all of them know who took it. I would not recommend them as a result of my spin bike being stolen.
By Denise C.
Response from 3 Men Movers· Dec 10, 2024
Dear Denise, I’m truly sorry to hear about your experience, and I want to assure you that we take matters like this very seriously. We understand how important your belongings are, and we deeply regret that your exercise spin bike went missing during the move. After reviewing the situation, we have reached out to the crew to investigate further. I understand the frustration this has caused, and I want to sincerely apologize for the inconvenience. We have specific procedures in place to ensure the safety and proper handling of all items during a move, and I regret that this situation was not handled as it should have been. Please know that we are committed to resolving this matter and would like to continue working with you to find a solution. You can reach out to us directly at 713-333-6683 or email us at [email protected] so we can discuss this further and explore possible resolutions. We value your feedback and appreciate your patience as we work through this issue.