3dcartReviews of 3dcart.com

Had problems at first, but sorted out in the end. Great software, but takes time to get used to it, but if you are intending to put a web shop on the internet take a look at it first. The price is good as well

Avoid 3dcart at all costs. No partial refund though told it could be done if they did not work, called many times about no access to site, hung up un, transferred, put on hold for hours, Really not making it up And very unhelpful support from both customer service and billing as well

I’ve had a few different websites through 3dcart in the last 10 years. They used to be top of the line compared to other e-commerce platforms. That’s no longer the case. They offer a lot of options, but nickel and dime you for many things that come standard on other platforms, like Bigcommerce and Shopify. I know how to do most coding but I gave to do too much of it to get the site to look the way I want it to. Also, every now and then my website doesn’t display properly and I have to send a support ticket to TRY to get it fixed...it may take several support tickets...and I still end up fixing it myself most of the time. This is one of the things that they nickel and dime you for...to actually speak to someone. 3dcart is ok if you want to do all of the work yourself, but for what they charge, their competition at this point us MUCH simpler to use and doesn’t waste as much of your time on your website...after all, if you have a website, presumably you have other aspects of your business that require attention, not just working on your site.

It's a little bit difficult to understand at first, but then it becomes easier, we changed to shopify since they offer more payment provider options and also the convenience to have listed all the shipping carriers with discounts.

Listen, I have a convoluted product line. I have tried several other major platforms and 3dcart is the best. They have all the options I need from tiered pricing to product options to bundles all without buying extra add-ons or taking a chunk of sales. 3dcart has all the options you need to sell online out of the box, whereas you have to pay extra on almost all it's competitors. You can use your own merchant processor. So you're only paying the monthly fee for 3dcart, not a percentage. It's actually kind of tough to compare apples to apples in the shopping cart market. But 3dcart offers so much, with just the one monthly payment. The customer service is great. I'm super happy with 3dcart. I really can't say enough good things about them.

I've been with 3D Cart for well over 10 years now. I've watched them grow from a fledgling small company to a strong contender for anything else out there. The knowledge base articles are clear, concise and complete. Features keep being added. I continue to be 100% satisfied with the software. No need to look elsewhere; 3D has it all and is very customizable, even without programming skills.

So Far been working good. Easy to set up most part with out help.

I chose 3dcart because I needed a platform that checked a few boxes - mainly that I would be given a choice of payment processors without being charged an extra transaction fee. We can't use Stripe and most platforms either limit you to Stripe or charge you extra for not using Stripe. Also we wanted saving abandoned shopping cart to be standard. So we went with 3dcart. The site works and is fully featured. BUT....customer support is awful, the user interface is slow and clunky and unintuitive, you are nickle and dimed for every small update. Support articles are outdated and inaccurate, the list goes on. I'm only sticking with it because I put so much effort into getting my site to work in the first place.