Honesty
They are very honest about their product and know their product very well.Very friendly customer service and they don’t mind answering questions that I have about the product.
By Tran
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
151 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pacific Kitchen Life has been a leader in the range hood industry since 1987. They offer the most powerful kitchen ventilation systems in the US, with CFM rates up to 900-1,200. Their range hoods are known for their quality, safety, and elegant design. Health experts recommend their products to reduce exposure to harmful cooking fumes. Choose Pacific Kitchen Life for a range hood that makes a difference in your kitchen.
Pacific (2pacific.com) has 151 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
151 approved reviews, newest moderated first
They are very honest about their product and know their product very well.Very friendly customer service and they don’t mind answering questions that I have about the product.
By Tran
Came on time, installed as planned and made recommendations on how to fix the hole.
By customer
The workers are well helpful and nice
By customer
Good customer service
By Chin-yi H.
Very satisfying
By Dung V.
Muy cómodo todo y brillante atención
By Roberto Carlos S.
Having the TruSteam hood we purchased from the Oakland store in 2012, it was showing its need to replace. We decided again to shop at the Oakland Store, and were greeted by Zoe, the same person who helped us in 2012 to purchase our original hood. Again, Zoe was incredible, helpful, polite, and took generous time to show us the new(er) range hoods. We were able to get it installed the next day, effortless by the technician. Very pleased are we!
By Senior Citizen Premium S.
The customer service is friendly, and the technician is professional. The ordering process and the installation are very smooth. We are really happy to have the new rangehood in our house.
By I.L.