well organized
speaking to the rep on the phone was helpful, ordering was fast and easy. fingers crossed this arrives soon :)
By Tim B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
714 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to 24hr Supply! We provide plumbing supplies online with dedication, integrity, and consistency.We are located in New York, and all items ship from our warehouse here. Every day we want to delight people like you!
24hr.supply (24hr.supply) has 714 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
714 approved reviews, newest moderated first
speaking to the rep on the phone was helpful, ordering was fast and easy. fingers crossed this arrives soon :)
By Tim B.
Great service !
By Frank H.
Easy ordering, found what I needed right away - A+++ Smooth transaction all in all & great pricing ! Will recommend!
By Sophia
Sold me the wrong part costing me a loss of customers and future profits. Id give less than a one star if option was available. I asked for them to confirm part before i orderd it. You told me it wasnt possible and ASSURED me it was the correct part.
By Ruben Z.
Response from 24hr.supply· Oct 2, 2024
Nobody likes to have a bad experience. There must have been a misunderstanding since upon reviewing, the item purchased is the item that was sent out. Please contact us so we can help you out! All the best, 24hr Supply
Communication was awesome. Joe always answered the phone or returned my call within an hour. Additionally he responded to all emails with complete answers not leading to me needing to ask more questions. The packaging was seriously bullet proof. Funny though it still arrived cosmetically damaged. He offered to replace it or discount it. Bottom line. Joe's level of professionalism is very rarely seen in business anymore.
By TB N.
did not send sealer nor screws with order, nor did anyone respond to my complaint submitted on 09/08/24 needless to say i cannot recommend you in the future
By Thomas
Response from 24hr.supply· Sep 16, 2024
On Aug 28 this order was delivered. On Sunday Sept 8, we received the message that the customer needs parts. We responded Monday moring to the customer's request. We would like to help out the customer here and reached out again as soon as we learned there is still an issue here. We are here to help. All the best, 24hr Supply
Responded to my inquiries quickly and delivered the parts I needed to complete my job. Thank you John C
By John C.
Response from 24hr.supply· Sep 16, 2024
Dear customer, Thank you for your feedback! We are happy you had a positive experience! All the best, 24hr Supply
Delivery arrived early the next day. I wish there had been an option to deliver basic freight and save on shipping. All said and done, probably saved $100 over free shipping Amazon. The quality seemed similar to the products offered on Amazon. An instruction sheet could be useful. It wasn’t a difficult installation but recommendations to use Tapcons and caulking would have been helpful since I am a homeowner and not a contractor.
By Mark G.
Response from 24hr.supply· Sep 16, 2024
Dear customer, Your feedback is invaluable! We are happy you had a positive experience! All the best, 24hr Supply