Ordering was good
Ordering was good, the package was not packed well, the box fell apart, and everything inside was loose. I have not checked the content to see if anything was missing yet.
By James P.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
714 reviews
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Welcome to 24hr Supply! We provide plumbing supplies online with dedication, integrity, and consistency.We are located in New York, and all items ship from our warehouse here. Every day we want to delight people like you!
24hr.supply (24hr.supply) has 714 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 6 reviews with 3 stars · Clear filters
Ordering was good, the package was not packed well, the box fell apart, and everything inside was loose. I have not checked the content to see if anything was missing yet.
By James P.
Product was OK, but the hardware to secure the ring to the tank was not supplied. No installation instructions either.
By John
The item was delivered and I was told by you that I have to inspect it before I sign for it. The delivery came (it was raining) and I asked to remove the box so I can inspect it, he told me NO, and that I can inspect it from looking into the box. He was nasty. As it turns out, the tank is dented in the middle and I was unable to see that just by peering into the box from the top.
By B. S.
Response from 24hr.supply· May 6, 2024
We know getting a dented item is the last thing you want. Therefore, we package our shipments well and use insured carriers. We are truly sorry that you received pressure from the driver. We will reach out to the carrier and have them ensure it doesn't happen again. All the best, 24hr Supply
Arrived sooner than expected. Perfect product. Their plumbing tech support needs to improve. They couldn't answer a basic question about the product I ordered. They referred me to a professional plumber for an answer they should have known.
By Tom G.
Response from 24hr.supply· Dec 4, 2023
Hi, We appreciate the feedback. We will do our best to support your inquiry properly in the future. If you still have questions, please don't hesitate to reach out to us, and we will ensure to get your questions answered. All the best, 24hr Supply
there were no fasteners/hardware included with the pieces
By Christopher J.
Ordered a pump 3 weeks ago but didn't need it. I have been waiting for my refund ever since. Take your chances!!
By Randy G.