Product was OK
Product was OK, but the hardware to secure the ring to the tank was not supplied. No installation instructions either.
By John
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
714 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to 24hr Supply! We provide plumbing supplies online with dedication, integrity, and consistency.We are located in New York, and all items ship from our warehouse here. Every day we want to delight people like you!
24hr.supply (24hr.supply) has 714 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
714 approved reviews, newest moderated first
Product was OK, but the hardware to secure the ring to the tank was not supplied. No installation instructions either.
By John
As described
By Troy F.
Exactly as ordered Thanks Johm
By John W.
The customer service person was very helpful with cancelling our order when we found out it wasn’t needed. No hassle, no trying to talk us into keeping the order. Very smooth and efficient process.
By Bryan R.
Good products Good service and it arrived 2 days earlier than expected
By Peter K.
Supper fast shipping
By David A.
Timing. It's say one to two business days and it shows about a week!!!
By Manar A.
Response from 24hr.supply· Jun 6, 2025
Dear Customer, We understand how disappointing it is to receive an item later than expected. This item was ordered on June 3 and shipped within 24 hours. Since it weighs over 150 pounds, it must be shipped using Freight Trucking. Upon checking, it is still expected to arrive on time; however, we've created a case with the carrier to stay on top of it. All the best, 24hr Supply
Quick response, professional communication
By Ty N.