The lady that help me out was very…
The lady that help me out was very pleasant and very helpful. I believe her name was Crystal.
By Robert A.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
569 reviews
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1800PetMeds is your online pet store offering discount prices on pet supplies, medications, products, vitamins and supplements for your pet. Discount Prices on Pet Supplies, Frontline Plus, Advantage, Heartgard Plus, Sentinel, Interceptor, and more.
PetMeds (1800petmeds.com) has 569 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
569 approved reviews, newest moderated first
The lady that help me out was very pleasant and very helpful. I believe her name was Crystal.
By Robert A.
The lines were busy. I selected a return call. Iwas called back in a few minutes. The representative I spoke with took excellent care to process my prescription.
By Roger M.
Great Customer Service! Cindy C. was so helpful. She was very knowledgeable and professional. A true customer oriented representative.
By Trish from N.
The lady on the phone was very professional, polite, and had the answer to every question I ask her. And I asked her plenty. I have never had to deal with pet meds but believe me I will again. I'm so grateful for you guys. Thank you
By Dorthy W.
Last time I called in, the person I spoke to accidentally forgot to place my order. I called in today to check on the status and we found out it hadn't been placed. Tiffany assisted me, she is super nice and helpful! She definitely did right by me and totally made up for the mishap last week. I'm grateful for her kindness and compassion, thank you!
By Megan
They called me to fill new prescription when they received it. Very helpful in explaining quantities I could get. Always helpful when it comes to dog’s meds. Thanks so much.
By Marilyn
Super efficient and very friendly customer service lady! I also appreciated the option to have someone call me back rather than sit on hold.
By MELANIE D.
Great customer service! The representative was very helpful and took care of my needs.
By Greg