Rep was so friendly and helpful
Rep was so friendly and helpful. I explained why was calling and my issue was taken care of no problem. I felt secure that my puppies meds were order and on their way.
By David L F.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
569 reviews
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1800PetMeds is your online pet store offering discount prices on pet supplies, medications, products, vitamins and supplements for your pet. Discount Prices on Pet Supplies, Frontline Plus, Advantage, Heartgard Plus, Sentinel, Interceptor, and more.
PetMeds (1800petmeds.com) has 569 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
569 approved reviews, newest moderated first
Rep was so friendly and helpful. I explained why was calling and my issue was taken care of no problem. I felt secure that my puppies meds were order and on their way.
By David L F.
Customer service was very professional, very kind and knowledgeable. I will keep coming back with service like this. ❤️
By Patty W.
Rep followed up w/what person who orig helped me with DIDNT DO!!
By Shirley S.
The customer service rep was very helpful and resolved my issue with a very friendly disposition. It was a pleasure to have an issue rectified quickly and easily.
By Linda T.
Customer service agent was knowledgeable and very helpful. Marie was personable and understood my needs!
By Otis
Sabrina was very pleasant and helpful
By Barbara
Professional customer service, friendly, great information
By Mary P.
I’m running out of my dog’s glaucoma eye drops because my vet has been dragging their feet over approval. Steve made sure the order was approved by the PetMeds pharmacy and he changed the order to overnight delivery at no extra charge. He went above and beyond!
By Sheryl B.