Very professional and courteous and…
Very professional and courteous and patient sales person
By Lor
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
569 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
1800PetMeds is your online pet store offering discount prices on pet supplies, medications, products, vitamins and supplements for your pet. Discount Prices on Pet Supplies, Frontline Plus, Advantage, Heartgard Plus, Sentinel, Interceptor, and more.
PetMeds (1800petmeds.com) has 569 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
569 approved reviews, newest moderated first
Very professional and courteous and patient sales person
By Lor
Rep was courteous and efficient
By HP
Steven in customer service was very responsive and truly wanted to help. After some back and forth my issue was resolved. Thanks Steven!
By Pamela
Excellent service very knowledgeable about the product you sell it was a breath of fresh air dealing with somebody like that!
By Peggy C.
I forget her name but the rep who helped me did a great job. Right to the heart of the matter and provided a swift resolution. She was very nice, profesional and efficient. Thank You. Didn't give 5stars only because of the wait time, 45 mins on hold beforehand.
By Jim
Marcy was exceptional, friendly, and patient with dealing with my request. Although I didn’t receive the full discount ( not a 1st time auto-ship order) Marcy worked it so I will receive an additional $5 off.
By DEBRA
I ENJOYED TALKING TO SUSIE SHE WAS LOVELY VERY PERSONABLE KIND AND A GOOD LISTINER TO MY PETS NEEDSI LOVE PET MEDS THANK YOU
By Connie T.
The gentleman I spoke with was very professional and helpful. I have always had great service with 1800PETMEDS!!! Kudos for him working with me! 🙏
By WILLIE M.