great
wonderful customer service and prices
By customer
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
569 reviews
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1800PetMeds is your online pet store offering discount prices on pet supplies, medications, products, vitamins and supplements for your pet. Discount Prices on Pet Supplies, Frontline Plus, Advantage, Heartgard Plus, Sentinel, Interceptor, and more.
PetMeds (1800petmeds.com) has 569 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
569 approved reviews, newest moderated first
wonderful customer service and prices
By customer
Great representative, very helpful and service oriented… Thanks
By Ricardo R.
Great communication & customer service. Very friendly and easy to understand, Very professional.
By Denise
I had tried to send several emails for my orders but it didn’t work and I was surprised to get such a competent lady to help me with my order by phone. She made my day! Thank you again.
By Silvia S.
The representative was kind, patient, and helpful. An additional discount was applied and greatly appreciated.
By Lindsay Z.
Associate was very helpful.
By Debi P.
i tried to reach pet meds as they made a mistake in my order and I needed to speak with a person. I got a recording that said it was over a 10 minute hold. As I'm writing this message I've been on hold for over 90 minutes and have become very angry and want to cancel my order. I will never deal with tis company again
By Jeff B.
Response from PetMeds· Sep 17, 2025
Hello jeff, We are sorry this happened. We understand how frustrating it can be to wait. We have been experiencing longer than normal wait times than usual . We asked for additional information so we can locate your account to better assist you. Please feel free to contact us directly at 1-800-738-6337 and a team member would be happy to assist. The PetMeds Team
Leila was extremely helpful. As asset to your company
By Donna