I needed help ordering ..Janine did a…
I needed help ordering ..Janine did a great job with that. Very pleased .
By Stephanie A.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,506 reviews
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Since 1994, 1-800-GET-LENS has made it its mission to provide contact lens wearers with brand name contact lenses at the lowest possible prices. These lenses are the same exact lenses sold by your eye doctor. The difference is that you will save up to 70% when buying from 1-800-GET-LENS, and your order will be delivered right to your door. 1-800-GET-LENS has become a leader in this industry and our customers always enjoy great value and excellent customer service.Contact LensesEyeglassesSunglassesVision Test
1-800-GET-LENS (1800getlens.com) has 3,506 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
3,506 approved reviews, newest moderated first
I needed help ordering ..Janine did a great job with that. Very pleased .
By Stephanie A.
customer service rep was asking for information that was not available on the order. Loud laughing in the background- very distracting
By Jennifer E.
I placed an order for lenses the bill was $127 I added $17 for 2 day delivery which made it $144. After ordering I checked my final bill, IT CAME TO $207 !!!!! I called and asked "why is my bill so high" the guy on the phone said "processing fee, packaging fee. This is highway robbery stay away from these people!!
By Shay
Very easy to move through the process, so many types of contacts available.
By Darin
The pricing was deceiving. I canceled my order so I hope I do not get charged
By Julie
Great rebate but there are hidden charges that are not explained in the total cost at check out. Still not sure if the rebate will be a smooth transaction either, but website is user friendly.
By Cleathas L S.
The website offers a discount for your contacts to be under $10 a box but I got charged the regular price at 30 something a box plus over $50 in taxes and fees. I will never order from you again
By Jessica
Very professional
By Brandon