Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,506 reviews
1-800-GET-LENSSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1994, 1-800-GET-LENS has made it its mission to provide contact lens wearers with brand name contact lenses at the lowest possible prices. These lenses are the same exact lenses sold by your eye doctor. The difference is that you will save up to 70% when buying from 1-800-GET-LENS, and your order will be delivered right to your door. 1-800-GET-LENS has become a leader in this industry and our customers always enjoy great value and excellent customer service.Contact LensesEyeglassesSunglassesVision Test
1-800-GET-LENS (1800getlens.com) has 3,506 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 27 reviews with 2 stars · Clear filters
They had my contacts priced at $34 per eye.... At the end they charge more because of gathering the contacts.. The rebate is not easy to understand At least for gen x customer... THEY ARE PRICED VERY SIMILAR AS OTHERS...
By Entonio V.
where is the link to the mail in rebate?????
By customer
The price listed for a box of 90 "1-Day Acuvue Moist for Astigmatism" is $66.74 with no discounts. I went to order 4 boxes. That would equal $266.96. Add on to that an additional $9.95 which is what they quote for shipping and you get $276.91. My cart subtotal came to $383.87 with no explanation. Contacting customer support got me the "taxes and fees" excuse, with no further information. Even so, they're still $100 cheaper than 1800contacts. I have not yet received my order from them so cannot say if the contacts themselves are legitimate or not.
By Mr F.
Not sure yet, seemed simple but haven't received contacts yet
By Wendy K.
I bought my contacts on the 4th of this month. I still have not received. They are telling me it not going to get to the warehouse shop for another 2 weeks and they still have yo ship it to me and that will take 7-14 days. Then they asked if I want to pay for express. I don't think I have to pay shit. My shit should already be here. NEVER USING AGAIN.
By Amy P.
all good good good
By John S.
It took almost 2 months to receive my first order....
By Dan I.
I ordered contacts that were $80 a box a little bit less than the competitors. The reviews looked good so I quick ordered when I checked my email receipt it cost me 55 more dollars than the total, but there was no itemization of what that $55 was for. I called about eight hours later and they were telling me they could not cancel my order and that the fees were for processing the order. Finally, I got them to cancel my order though. I have not received an email saying it’s been canceled yet . It’s very misleading. And suspect when they don’t put the processing fees and taxes on your receipt.
By customer
