1-800 ContactsReviews of 1800contacts.com

Response from 1-800 Contacts· Feb 9, 2026

Thanks for sharing your review with us! We are sorry to hear there were some hiccups with your husbands' prescription. I'm glad we were able to get it resolved, and here's to getting it right on the first go, next time! We appreciate your support!

Response from 1-800 Contacts· Feb 9, 2026

Thanks for sharing your review with us! We are happy to hear that you've had a good experience ordering. Thanks for continuing to shop with us!

Response from 1-800 Contacts· Feb 9, 2026

We are so glad to hear that your order arrived quickly and the process was simple. So sorry to hear about the prescription hiccup. I'm glad it all got resolved and thank you for sharing your experience.

Response from 1-800 Contacts· Jan 27, 2026

Thank you for the kind review! We are pleased to hear that everything has gone fast and smoothly when ordering from us. Thank you for your continued support.

Response from 1-800 Contacts· Dec 20, 2025

Thanks for the kind review! We strive to make sure the order process is a simple and smooth one, and we are glad to hear you've had a good one. If there is every anything we can do to improve and make it great, please let us know!

Response from 1-800 Contacts· Dec 20, 2025

Thank you for reaching out. Our goal is to ensure every customer has a simple and exceptional experience with us. We are so sorry if there has been an issue with your order, and if so, please reach out to us at [email protected] and we would love to resolve the issue. We look forward to hearing from you soon!

Response from 1-800 Contacts· Dec 9, 2025

Thank you for sharing your experience with us. I'm so sorry to hear that you've found a handful of those lenses being defective and we can absolutely help with that. Please reach out to us at [email protected] and we can make that right for you! We really appreciate your continued support and look forward to hearing back from you!

Response from 1-800 Contacts· Apr 21, 2021

Hi Lillie, Thank you so much for taking the time to provide us with feedback. We are terribly sorry to hear about the experience you've had with our customer service team and UPS. We appreciate you replying to our inquiry for more information. For the trouble, it appears we refunded the entire cost of your order. At this stage, your order should have been received and that refund should have been processed. Again, we are terribly sorry for the trouble you've experienced. We hope you give us the opportunity to try again and make this right. If you have any questions, please call us (1-800-266-8228) anytime. We'd love to hear from you.