Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,347 reviews
1-800 ContactsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 1,747 reviews with 5 stars · Clear filters
My contacts feel wonderful. I have dry eye issues sometimes. So far perfect!
By JANICE
Response from 1-800 Contacts· Aug 5, 2026
We're so glad to hear our contacts are providing such comfort, especially with your dry eye issues! Thanks for sharing your experience!
Easy ordering, fast shipping
By Heriberto
Response from 1-800 Contacts· Aug 5, 2026
We're so glad you found our ordering process easy and shipping was quick! We appreciate your kind words!
The fast delivery and the contact are the best . Light weight and very easy to wear . The price is right .
By Karen
Response from 1-800 Contacts· Aug 5, 2026
Thank you for this wonderful review! We are so happy to hear that you had such a great experience with our fast delivery and easy-to-wear products. We appreciate your support!
Contacts were shipped the same day they were ordered, arriving 5 days before the excepted date. Also, cost was what was advertised "no hidden cost at check out". I will be ordering from 1-800 Contacts again for sure.
By Steve
Response from 1-800 Contacts· Aug 5, 2026
We are so happy to hear about your positive experience with us! It's wonderful to know that you appreciated the fast shipping and transparent pricing. We look forward to serving you again!
I love how they answer the phone quickly. The delivery is important to me because sometimes I decide to order at the last minute and can have my contacts right away. However, the packaging seems a little off, I may only order one box [set of 3 pair) they always come in such a large box.
By Queen
Response from 1-800 Contacts· Aug 5, 2026
We're happy to hear our quick service and delivery are helpful for your last-minute needs. We appreciate your feedback regarding the packaging size for single-box orders. We are always looking for ways to improve our processes and will certainly consider your suggestion about more appropriate packaging. Thank you for sharing!
I've been ordering my soft contact lenses for years ever since I discovered 1-800-CONTACTS in 2003. Whenever I call, I'm always helped promptly. All of my questions are answered in full. Delivery service is usually 10-12 business days, and my packaged are always in top condition. I recommend this company to anyone who wears contact lenses.
By Carol K.
Response from 1-800 Contacts· Aug 5, 2026
We're so pleased to hear about your long-standing positive experience with us since 2003! It's wonderful to know that our prompt assistance, thorough answers, and reliable delivery have consistently met your expectations. Thank you for recommending us!
Easy ordering. Quick shipping. Always the correct order.
By Penny
Response from 1-800 Contacts· Aug 5, 2026
We're happy to hear that our ordering process, shipping, and order accuracy met your expectations.
Fast shipping really awesome price
By Scott C.
Response from 1-800 Contacts· Aug 5, 2026
We're so happy to hear that you appreciated the quick shipping and the excellent value you received. That's our aim! Thank you for your wonderful feedback!
