Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,347 reviews
1-800 ContactsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 1,747 reviews with 5 stars · Clear filters
Quick and efficient. Easy to use website. Will order again!
By Krista
Response from 1-800 Contacts· Aug 21, 2026
We're so happy to hear you found our website easy to use and efficient. We appreciate your kind words and look forward to your next order!
Super friendly and helpful online agent took care of me so nicely! Contacted my eye doctor to confirm my prescription, fulfilled my new contact supply for a great price and contacts arrived pronto.
By Meg B.
Response from 1-800 Contacts· Aug 21, 2026
We're so happy to hear that our online agent was friendly and helpful! It's wonderful that we could confirm your prescription, fulfill your order at a great price, and get your contacts to you quickly. Thank you for your kind words!
Placed my order received an email acknowledging my request. Verified my prescription and shipped the next day. Easy as pie! Very pleased.
By for your O.
Response from 1-800 Contacts· Aug 21, 2026
We're so happy to hear that your ordering process was easy and that you received your shipment so quickly! Thank you for sharing your positive experience.
What made my experience great was customer service was extremely helpful and when I ordered my contacts I got them at the discount price. So I don't know what I'm going to do next year but at least this year I got the discount price and they came in a few days which was really fast I just wish they always had them them at the discount price like you get for first time users lol
By Theresa
Response from 1-800 Contacts· Aug 21, 2026
We are so happy to hear that our customer service team was extremely helpful and that you received your contacts quickly and at a great price! We understand your desire for consistent discounts, and we appreciate you sharing your thoughts on this. We are always looking for ways to improve our offerings for all our valued customers. Thank you for your wonderful feedback!
Overnight delivery for my lenses and my daughter’s lenses. I’ve never had a bad experience with 1-800 Contacts
By Steven
Response from 1-800 Contacts· Aug 21, 2026
We're so glad to hear we could get your and your daughter's lenses to you quickly! Yay! We appreciate your kind words.
I've always gotten my contacts from them. Great customer service. Fast and hassle free!
By Lidia
Response from 1-800 Contacts· Aug 21, 2026
We're so happy to hear you consistently receive great customer service and find our process fast and hassle-free!
Easy to order at good prices
By Teresa
Response from 1-800 Contacts· Aug 21, 2026
We are so glad to hear that you found our ordering process easy and competitive prices. We appreciate your positive feedback.
They’ve been nothing but wonderful. After an order error, they shipped me a new set of contacts without any hassle. Their customer service is top-notch, and they’re always quick to respond.
By CJ
Response from 1-800 Contacts· Aug 21, 2026
We are so happy to hear that we could resolve your order issue quickly and without any hassle! It's wonderful to know that you find our customer service to be top-notch and responsive. Yay!!! Thank you for your kind words!
