I love the ease of ordering my contacts…
I love the ease of ordering my contacts and shipping is fast.
By Kerri
Response from 1-800 Contacts· Jun 24, 2026
We're so glad ordering was easy and shipping was fast! Thanks for your positive feedback.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,347 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 50 reviews with 4 stars · Clear filters
I love the ease of ordering my contacts and shipping is fast.
By Kerri
Response from 1-800 Contacts· Jun 24, 2026
We're so glad ordering was easy and shipping was fast! Thanks for your positive feedback.
Your service is fast and easy to order.
By Vicente
Response from 1-800 Contacts· Jun 16, 2026
Yay!! We're so glad you had a smooth experience. Thank you for your kind words!
Great , always on time
By Cynthia
Response from 1-800 Contacts· Jun 16, 2026
Thanks for the great review! We're happy to hear that you had a great experience. We appreciate your positive feedback.
Ordering process was fast and easy. Contacts were delivered in a timely matter.
By James
Response from 1-800 Contacts· Jun 9, 2026
We are so glad to hear that your ordering process was fast and easy, and that your delivery was timely.
The ordering of my contacts was easy
By Patricia
Response from 1-800 Contacts· Jun 9, 2026
We're so glad your contact ordering was easy. Thank you for your feedback!
Got contacts fairly quickly at a good price!
By Ken O.
Response from 1-800 Contacts· Jun 9, 2026
We're glad your contacts arrived quickly and at a good price. We appreciate your feedback!
Check out defaults to a year of contacts. If wanting to sell a years worth, suggest tier pricing to save.
By Jack B.
Response from 1-800 Contacts· Jun 9, 2026
We appreciate your feedback regarding the checkout process and your suggestion for tiered pricing. We are always looking for ways to improve our offerings. Thank you for sharing!
The problem I had with my order was I paid $20 for overnight delivery and did not receive that service. My contacts were ordered on 4/23 and shipped on 4/24 but were not delivered until 4/27. Due to this issue I will go back to using my previous company for my contacts.
By Darlene
Response from 1-800 Contacts· Jun 9, 2026
Oh no, we are so sorry to hear about the issue with the Next Day Delivery. We appreciate you sharing your experience. We would love to make this right for you. Please reach out to us at [email protected] and we can help!