Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,347 reviews
1-800 ContactsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 1,747 reviews with 5 stars · Clear filters
smooth and quick transaction and my contacts arrived the next day basically
By Romen
Response from 1-800 Contacts· Sep 14, 2026
We're so glad you had such a positive experience. We truly appreciate your kind words!
Love my contacts! Got them within days of ordering and love the color too!
By Rhonda
Response from 1-800 Contacts· Sep 14, 2026
We're so happy to hear that you love your contacts and that they arrived quickly! We're also delighted you love the color! Yay!
I have been using 1800Contacts for several years, they always fulfill my order quickly and accurately. If I have questions their staff is professional and make sure I get the help I need.
By Danette L.
Response from 1-800 Contacts· Sep 14, 2026
We are so happy to hear that you've consistently received quick and accurate orders! It's wonderful to know our staff has been professional and helpful whenever you've had questions. Thank you for your continued loyalty!
Prices are fair. Easy to upload my prescription and submit my order. My items arrived within 3 days-great service!
By Claudia
Response from 1-800 Contacts· Sep 14, 2026
We're so glad to hear that our prices are fair and that uploading your prescription and submitting your order was easy! We appreciate you highlighting our quick delivery. Thank you for your kind words!
Everything was great I submitted my new contact prescription and they processed my order very fast, same for their sister company the framery I got my new glasses in a week
By Zar
Response from 1-800 Contacts· Sep 14, 2026
We are so happy to hear that your contact lens order was processed quickly and that you received your new glasses so fast! Thank you for sharing your positive experience.
Excellent customer service, fast delivery.
By Philip
Response from 1-800 Contacts· Sep 14, 2026
We appreciate you sharing your positive experience! We are so glad that you were happy with our quick delivery and support.
Simplicity.
By Richard
Response from 1-800 Contacts· Sep 14, 2026
Thank you for the great review! We are so happy to hear that you had an easy and smooth experience with us. Thanks for sharing!
I have been using this service for over 3 years. They’re quick and very efficient. The customer service is excellent as well. Highly recommended them.
By Tammy
Response from 1-800 Contacts· Sep 14, 2026
We are so happy to hear that you've had such consistently positive experiences with us over the years! Yay!! It's wonderful to know our team has been quick, efficient, and provided excellent customer service. Thank you for your high recommendation!
