Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,347 reviews
1-800 ContactsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 1,747 reviews with 5 stars · Clear filters
The immediate response to my email no questions asked, just resolving the issue and sending me new contacts.
By Donna
Response from 1-800 Contacts· Sep 14, 2026
We're so pleased to hear that we were able to resolve your issue quickly and efficiently by sending out new contacts right away. Thank you for sharing your positive experience!
Very happy with the service from 1-800 contacts. Fair pricing and very fast shipping. Customer service has been easy to work with and taken care of any situations.
By Janet
Response from 1-800 Contacts· Sep 14, 2026
We're so happy to hear you're pleased with our service! It's wonderful to know you appreciate our fair pricing, fast shipping, and helpful customer service. Thank you for your positive feedback!
Quite easy to make and timely delivery. Customer service is very efficient too. Thank you.
By HADIJAH
Response from 1-800 Contacts· Sep 14, 2026
We are so happy to hear that you found the process easy and that our delivery was timely. It's wonderful to know our customer service was efficient for you. Thank you!
Good experience
By Isaac
Response from 1-800 Contacts· Sep 14, 2026
Yay, thanks for sharing your experience with us. So happy to hear that all went smoothly with your order.
It was extremely easy just take a quick pic of prescription and order came very quickly so smooth and easy no office visit definitely using for all my contacts. Prices are good too Ty
By Jennifer R.
Response from 1-800 Contacts· Sep 14, 2026
We're so happy to hear that ordering was smooth and easy, and your order arrived quickly! We're glad you found our prices good and plan to use us for all your contacts. Thank you for your wonderful feedback!
First time ordering and I was very happy with the experience. I was able to get my contacts prescription reviewed and approved promptly and was able to receive my contacts within a few days after paying for the expedited shipping.
By Ali
Response from 1-800 Contacts· Sep 14, 2026
We're so happy to hear that your first ordering experience was a positive one! It's wonderful that your contact prescription review and approval were prompt, and that you received your contacts quickly with expedited shipping. We appreciate your feedback!
Yes, I received my contacts I have placed them on and they fit perfectly . I had no issues with ordering and receiving them. Customer service made sure all the information they received from me was correct before order was placed and send out.
By Julie
Response from 1-800 Contacts· Sep 14, 2026
We are so pleased to hear that your contacts fit perfectly and that your ordering experience was smooth! It's wonderful to know our customer service team ensured everything was correct for you. Thank you for sharing your positive feedback!
Always fast service! Communication is great as well as east of ordering
By P C.
Response from 1-800 Contacts· Sep 14, 2026
We are so pleased to hear that you've experienced fast service and great communication. We're also glad that ordering was easy for you! Thank you for your positive feedback.
