Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
1,811 reviews
10X Health SystemSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
10X Health System is on a mission to 10X people’s wellness throughout the world by enhancing human performance. Modern medicine isn’t a patient-centric practice. We want to bring you on a wellness journey that’s going to change your life for the better and propel you to the next level. We do this by understanding your body (gene testing, blood testing) and finding the missing raw materials that can help you perform more optimally (IV therapy, supplements, red light therapy and our Superhuman Protocol). 10X Health is about precision wellness, restoration, cellular repair, and regeneration. Together we restore your passion, purpose, and physiology.
10X Health System (10xhealthsystem.com) has 1,811 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
1,811 approved reviews, newest moderated first
I've been talking Optimize for about a week and I believe it's making a difference.
By James L.
Response from 10X Health System· Aug 29, 2025
Hi James , That’s wonderful to hear! We’re so glad Optimize is already starting to make a difference for you after just a week. Thank you for sharing your experience—we can’t wait to see how you continue to feel with it! – 10X Health Support Team
The service was great and I felt understood. Since implementing my plan I felt an immediate difference and that this is for real
By LeighAnne D.
Response from 10X Health System· Aug 29, 2025
Hi Leighanne , We’re so glad to hear you had a great experience and felt truly understood. It’s amazing that you noticed an immediate difference after implementing your plan—thank you for sharing your results! We’re honored to be part of your journey and excited to see your continued progress. – 10X Health Support Team
This company makes it very difficult to cancel a subscription. Had to find a phone number to call to be given a web address to go to. Second time that I have tried to cancel this. Borderline on a scam except the vitamins are good.
By Paul H.
Response from 10X Health System· Aug 29, 2025
Hi Paul , We are very sorry to hear about the trouble you experienced while trying to cancel your membership. That is never the experience we want for our customers. Please rest assured that your membership has now been fully cancelled, and no further orders will be processed. We truly appreciate your feedback, as it helps us improve our processes, and we’re glad to know you’ve had a positive experience with the vitamins themselves. Thank you for giving us the opportunity to make this right. – 10X Health Support Team
We find the testing to be grossly overpriced and very generic in results as well as the whole process and web site results. We spent $1,200.00 plus for two individual tests that were performed two separate ways,at two separate facilities and received results weeks apart.This information was not given at time of purchase, which made receiving the tests very confusing. One was sent back via USPS the other by Fedex. Per their return label and envelope the company sent.The test results are very generic. We are not mad because we made a choice but just extremely disappointed in the whole scheme. EVERTHING seems to be a upcharge as well.
By Angela L.
Response from 10X Health System· Aug 28, 2025
Hi Angela , Thank you for your feedback—it truly helps us improve. We do work with two different labs for testing, which is why you and your family received results from separate labs. That said, we completely understand your concern. To ensure you feel you’re getting the most value from your purchase, a member of our team will be reaching out to go over your results with you in detail and provide any additional support you may need. – 10X Health Support Team
Incredible experience and results
By Blair
Response from 10X Health System· Aug 28, 2025
Hi Blair , Thank you so much for sharing your experience! We’re thrilled to hear you’ve had incredible results and are honored to be part of your health journey. – 10X Health Support Team
The system was a nightmare. It was convoluted, time consuming and very hard to work with.
By Charles F S.
Response from 10X Health System· Aug 28, 2025
Hi Charles , We are very sorry to hear about your experience. The system should never feel complicated or frustrating to use, and we sincerely apologize for the inconvenience it caused. Your feedback is extremely valuable, and we will be reviewing this internally to see how we can simplify and improve the process moving forward. Thank you for bringing this to our attention—we truly appreciate the opportunity to do better. – 10X Health Support Team
Have to wait over a month after having bloodwork to see a doctor. Doctor didn’t even review the bloodwork before the phone call.
By Kerry
Response from 10X Health System· Aug 28, 2025
Hi Kerry , Thank you for your feedback, and we sincerely apologize for the inconvenience you experienced. I want to provide some clarity regarding turnaround times for bloodwork. It typically takes about 1–2 weeks for us to receive results from LabCorp. Once we have the results, our scheduling team reaches out to place you on the calendar based on provider availability in your state. While we always aim to get you scheduled as quickly as possible, we understand that sometimes delays can occur, and we are truly sorry this was the case for you. We will have your advisor reach out to gather further clarification regarding your concern about the doctor not reviewing your bloodwork before the call. In order to conduct these consultations, providers are required to have the results in front of them to review with you, so we would like to better understand your feedback to ensure everything was handled properly. – 10X Health Support Team
Customer service was excellent
By Anthony M.
Response from 10X Health System· Aug 28, 2025
Hi Anthony , Thank you so much for your kind words! We’re thrilled to hear you had an excellent experience with our customer service team. We truly appreciate your support and look forward to continuing to take great care of you. – 10X Health Support Team
