Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
1,811 reviews
10X Health SystemSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
10X Health System is on a mission to 10X people’s wellness throughout the world by enhancing human performance. Modern medicine isn’t a patient-centric practice. We want to bring you on a wellness journey that’s going to change your life for the better and propel you to the next level. We do this by understanding your body (gene testing, blood testing) and finding the missing raw materials that can help you perform more optimally (IV therapy, supplements, red light therapy and our Superhuman Protocol). 10X Health is about precision wellness, restoration, cellular repair, and regeneration. Together we restore your passion, purpose, and physiology.
10X Health System (10xhealthsystem.com) has 1,811 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
1,811 approved reviews, newest moderated first
Very professional! I was impressed. So far, I would definitely recommend your services to others.
By Waldon H.
Response from 10X Health System· Sep 10, 2025
Hi Waldon , Thank you so much for your kind words! We are thrilled to hear you had such a positive and professional experience with us. Your recommendation means a great deal, and we look forward to continuing to support you. – 10X Health Support Team
Paid for and waited for 3 months, just to find out 10X systems were broken and that they couldn’t produce my genetic precision test results. 20 calls and hours on the phone all for nothing. I wouldn’t recommend 10X to anyone.
By Marksman
Response from 10X Health System· Sep 9, 2025
Hi Mark, We are very sorry to hear about your experience. This was an isolated situation, and we truly regret that it happened to you. We understand the trust you placed in us and how disappointing this must have been after your patience and effort. Please reach out to us at [email protected] , and we will see what we can do for you as a courtesy given this experience. Our goal is always to help you feel better each day and provide meaningful insights into your health, and we regret that this was not your experience this time. – 10X Health Support Team
It shows what markers my parents gave but doesn’t say what supplements I should be taking. Just gave a generic “take these” which I assume are not specific, even if they have more or less markers in green yellow or red. Then I have to pay 100 dollars for someone to explain it to me!?
By Rickey N.
Response from 10X Health System· Sep 9, 2025
Hi Rickey , Thank you for sharing your concerns. We want to assure you that your supplement protocol is based specifically on the genetic breaks identified in your test results. If a marker shows in yellow, your recommendations are built around that; if it is red, the protocol is tailored to support those areas as well. We would never recommend supplements you do not need, as that could lead to over-methylation your email please yes and make you feel worse instead of better. Our goal is to recommend only what is necessary to support your unique genetic profile. If you have further questions about your results or protocol, please feel free to reach out another one 844-977-2810—our team will be glad to provide more detailed information and support. – 10X Health Support Team
I have been using the suppliments for a year now and I know my health is improving. It's been great working with 10x team and i know they truly care about me individually and are willing to answer all my questions and help. Thanks for the support...
By Donald S.
Response from 10X Health System· Sep 9, 2025
Hi Donald , Thank you so much for sharing your experience! We are thrilled to hear that you have seen improvements in your health and that our team has been able to support you along the way. Our mission is to provide personalized care and guidance, so it means a lot to know you feel valued and cared for. We look forward to continuing to be part of your health journey. – 10X Health Support Team
I had trouble accessing my protocol from the gene test. I called and was helped by a customer service lady that used every method to access. We were successful. The support help email did not help at all. They sent me a request to supply all this techy info. I’m 76 yrs old and don’t know any of that. So you need to work on that support method.
By Marcia S.
Response from 10X Health System· Sep 9, 2025
Hi Marcia , Thank you for sharing your experience with us. We are glad to hear that our customer service team was able to assist you in successfully accessing your protocol. At the same time, we truly appreciate your feedback regarding the support email process , your input will help us improve how we guide and support our customers in the future. Your health journey matters to us, and we are grateful for the opportunity to support you. – 10X Health Support Team
After spending $600 on a methylation test and another $120 on video consultation to understand the test results better I expected more from the supplements recommended. Nothing life changing for sure
By Doug B.
Response from 10X Health System· Sep 9, 2025
Hi Doug , Thank you for sharing your feedback with us. Please know that we will never upsell you on supplements you do not need, as taking unnecessary products can lead to over-methylation. Our recommendations are based solely on the genetic “brakes” identified in your test results. If you ever have additional questions, we encourage you to reach out—we would be happy to provide more feedback and support regarding your supplement protocol. – 10X Health Support Team
I gave one star because of customer service. It sucks. I have spent thousands of dollars with this company, but if anything goes wrong with the product, it’s like pulling fingernails to get something done. They refused to refund anything even if it’s their fault even if it’s broken like my hydrogen water bottle arrived broken Two months to get a new bottle cap. And honestly, I was surprised I received it. I thought I just threw $300 out the window.
By David S.
Response from 10X Health System· Sep 9, 2025
Hi David , Thank you for sharing your feedback, and we’re truly sorry to hear about your frustration. Per our policy, refunds are not available on Echo bottles, if the unit is fully damaged and no longer functions we then look into a replacement. In your case, the issue was with the cap rather than the bottle itself, and we did provide a replacement cap free of charge and in a timely manner. We appreciate your patience throughout the process and want you to know that anytime you experience an issue with your bottle, our team is here to assist with troubleshooting and warranty support. We value your loyalty and investment with us, and while we must follow our warranty policy, we remain committed to helping you get the best experience possible with your product. -10X Health support team
The speed at which received my order
By Crystal I.
Response from 10X Health System· Sep 9, 2025
Hi Crystal , We are so glad to hear you received your order quickly! Thank you for taking the time to share your experience with us. – 10X Health Support Team
