Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
1,811 reviews
10X Health SystemSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
10X Health System is on a mission to 10X people’s wellness throughout the world by enhancing human performance. Modern medicine isn’t a patient-centric practice. We want to bring you on a wellness journey that’s going to change your life for the better and propel you to the next level. We do this by understanding your body (gene testing, blood testing) and finding the missing raw materials that can help you perform more optimally (IV therapy, supplements, red light therapy and our Superhuman Protocol). 10X Health is about precision wellness, restoration, cellular repair, and regeneration. Together we restore your passion, purpose, and physiology.
10X Health System (10xhealthsystem.com) has 1,811 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
1,811 approved reviews, newest moderated first
Testing was easy and followup call was very informative.
By C.Reynolds
Response from 10X Health System· Dec 15, 2025
Hi Charles, Thank you for your feedback. We are glad to hear the testing process was easy and that the follow-up call provided clear, informative guidance! We appreciate you trusting us with your health and look forward to continuing to support you on your journey. -10X Health Support Team
Love these products
By Fal R.
Response from 10X Health System· Dec 15, 2025
Hi Fallon, Thank you for the kind words. We are so glad to hear you love our products and appreciate the quality we put into everything we do. We look forward to continuing to support you throughout your health journey! -10X Health Support Team
Just started working with 10x but so far has been great. Everyone is good at explaining everything.
By Brad M.
Response from 10X Health System· Dec 15, 2025
Hi Brad, Thank you for sharing your experience. We are glad to hear that your journey with 10X is off to a great start and that our team has been clear and helpful every step of the way! We look forward to continuing to support you throughout your health journey. -10X Health Support Team
I love all their products. They are the highest quality.
By REV I.
Response from 10X Health System· Dec 15, 2025
Hi Eugene, Thank you for the kind words. We are so glad to hear you love our products and appreciate the quality we put into everything we do. We look forward to continuing to support you throughout your health journey! -10X Health Support Team
I tried your program and as a major in Exercise Physiology, I realized that there was something out of my control with my fitness and wellness. I'm typically sceptic of supplements, but tried your program anyway. Quality of health is important and as I aged, gradually my health declined. To my surprise the program has revitalized my life . 10X has changed my life. I'm healthier, much more restful, and feel stronger. Thanks 10X
By Frank L.
Response from 10X Health System· Dec 15, 2025
Hi Frank, Thank you so much for sharing this thoughtful feedback. Hearing this from someone with a background in Exercise Physiology means a great deal to us. We truly appreciate your openness and healthy skepticism, and we are honored that the program exceeded your expectations. It is incredibly rewarding to know that you are feeling healthier, stronger, and more well-rested. Supporting people in reclaiming their vitality as they age is exactly why we do what we do. We look forward to continuing to support you throughout your health journey! -10X Health Support Team
Don't waste your money! Im super healthy and feel great and have a degree in Health and Nutrition. I did a genetics tests for $600 and it told me that im completely messed up, which im not. Just a scare and sales tactic because then they just say you need to spend $1200 more to get more test so that we can sell you custom vitamins which will cost you nearly $300 a month. Who can afford this!? Just eat healthy real food, fermented foods, exercise regular, and get good sleep and you will be fine. You can buy some really healthy food with the $600+ you will save by not going down this rabbit hole scam. Your welcome for the savings.
By Tj J.
Response from 10X Health System· Dec 15, 2025
Hi Thomas, Thank you for sharing your perspective and we appreciate you taking the time to voice your concerns. Feeling healthy today does not necessarily mean there are no genetic variations present. Genetic breaks are not diagnoses and do not mean something is “wrong.” They simply indicate how certain genes may function below optimal efficiency. Because your DNA never changes, these insights can be relevant even if symptoms are mild, not present now, or were experienced in the past or may show up later in life. Our recommendations are based strictly on the five methylation genes tested and the specific genetic breaks identified. We do not upsell supplements that are not indicated, as taking nutrients you do not need can lead to over-methylation, which may actually make someone feel worse. Precision and restraint are core parts of our approach. Additional testing is always optional and offered only for those who want deeper, more personalized insights. A healthy diet, exercise, and good sleep are absolutely foundational, and we fully agree with their importance. Our goal is simply to provide genetic data that can complement those habits, not replace them. If you would ever like further clarification on your results, our team is more than happy to walk through them and answer questions. We respect your feedback and appreciate you sharing it, as it helps us continue improving how we communicate and support our clients. -10X Health Support Team
Supplements are great and the genetic testing is a wealth of knowledge for a healthier life. Knowing where the break downs are and how to help them is crucial. Great hob
By Bruce S.
Response from 10X Health System· Dec 15, 2025
Hi Bruce, Thank you for the kind words! We’re so glad to hear you’re enjoying the supplements and finding real value in the genetic testing. Understanding where the breakdowns are and how to support them is exactly what precision wellness is all about! We appreciate you sharing your experience and look forward to continuing to support you on your journey to better health. -10X Health Support Team
Unreliable, unprofessional They lost my gen test and it’s impossible to get any support. For $600, your process better be locked tight. Who knows whose results I could’ve gotten? You can’t talk to anyone with any connection to customers. Everyone says “ I’m sorry” but no one is willing to DO anything to resolve the situation. You can’t trust a company if they are unwilling to stand behind their product. Update: The service rep I spoke with told me that a manager would reach out to me within 3 days. No one ever reached out, it wasn’t until I wrote the review on Trust Pilot that someone reached out. The 10X team reached out to me quickly following the above review. Before that, it was impossible to talk to anyone that would help. Once the manager understood the situation, they did refund my money. It shouldn’t be so hard to get support. When you charge as much as 10X does for there products and service, they need to be exemplary. I get great service from Lowes, Amazon. You can talk to humans, you can escalate and they take customer satisfaction very seriously. 10X could learn from that model.
By Tony P.
Response from 10X Health System· Dec 12, 2025
Hi Tony, Thank you for sharing this feedback — we’re truly sorry for the frustration and concern this experience caused. A manager has already reached out to you directly, and our team has been actively investigating the situation. We apologize that this was not communicated to you clearly along the way, as keeping you informed at every step is extremely important to us. We take the security, tracking, and integrity of genetic testing very seriously, and we understand why this situation would raise concerns. Please know that we are committed to resolving this fully and making things right for you. Your trust matters to us, and we appreciate you giving us the opportunity to address this directly. —10X Health Support Team
