Miss understanding it worked out
Amy turn it around from a 1 to 5
By Chris L.
Saturday, November 7, 2026 · Customer reviews of US businesses

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592 reviews
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10 Federal Self Storage is a forerunner in the use of technology to improve the self storage experience. We offer the ability to rent a unit and move in 24 hours a day, 7 days a week through our website or kiosks. And we have a Customer Support center available to you 81 hours per week. We offer added benefits of month to month leases, online payments, a free lock with move in, and cutting edge security systems.Find a UnitPaymentsFrequently Asked Questions
10 Federal (10federalstorage.com) has 592 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 305 reviews with 5 stars · Clear filters
Amy turn it around from a 1 to 5
By Chris L.
I rented a storage unit for 4 months @ the east park location in Valdosta for my daughter, from the comfort of my home in Macon. Not only was it easy & convenient the price was reasonable and no extra fees (even lock was free). I loved the 24-hour access and would definitely recommend.
By Latoria
Ammy was such a delight to work with and has an adorable and upbeat personality! She knew the answers to all of our questions and got us signed up for the storage units we need. Simple dimple steps to complete and it was painless! Thank you Ammy for your excellent customer service skills and knowledge of the product you're selling! Keep up the great work!
By Christina H.
Response from 10 Federal· Apr 4, 2022
Hi Christina, Thank you for your 5-star review! We appreciate you taking the time to leave your feedback, and we're so glad you had a great experience with Ammy. - 10 Federal Management
Nice fast I like the spot
By Demarco Z.
Response from 10 Federal· Mar 28, 2022
Hi Demarco, Thank you for your 5-Star review! We appreciate your feedback. -10 Federal Storage Management
Moving cross country is always very stressful but 10 Federal made the storage process so easy. Hi did it all on line showed up and everything was exactly as they said. Thank you.
By Miriam P.
Response from 10 Federal· Mar 31, 2022
Hi Miriam, Thank you so much for your 5-star review! We're glad we could help take away some of the stress from such a big move, and appreciate you taking the time to leave your feedback. - 10 Federal Management
Great service, easy process definately the future of no contact storage.
By Jerome S.
Response from 10 Federal· Mar 22, 2022
Thank you for your 5-Star review! We appreciate hearing from our customers. Please do not hesitate to reach out for anything further you may need. -10 Federal Storage Management
Very impressive. Everything is as advertised. Good communication.
By Daron M.
Response from 10 Federal· Mar 15, 2022
Daron, Thank you for your 5-star review! We appreciate your positive feedback on our services. Happy storing! -Management
Although this was a new experience where the facility is unmanned, I was still able to get what I needed. The live reps over the phone were awesome at getting the job done and being sure I had what I needed. The were polite and patient. And when I encountered a problem with the unit they stayed on the line until resolved. Sure better experience from the last place I had. I’d recommend 10 Federal to anyone any day. Thanks 10Federal.
By LaKesha R.
Response from 10 Federal· Mar 14, 2022
Hi LaKesha, Thank you for taking the time to leave your feedback! We love hearing from our customers, and we REALLY love hearing that you had a great experience! - 10 Federal Management