Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
592 reviews
10 FederalSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
10 Federal Self Storage is a forerunner in the use of technology to improve the self storage experience. We offer the ability to rent a unit and move in 24 hours a day, 7 days a week through our website or kiosks. And we have a Customer Support center available to you 81 hours per week. We offer added benefits of month to month leases, online payments, a free lock with move in, and cutting edge security systems.Find a UnitPaymentsFrequently Asked Questions
10 Federal (10federalstorage.com) has 592 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 305 reviews with 5 stars · Clear filters
A very pleasant experience with very helpful and knowledgeable staff at the help center.
By quinto j G.
Response from 10 Federal· Nov 8, 2021
Hi Quinto, Thank you for your 5-Star review! We're so happy you're pleased with your experience. - 10 Federal Management
Great customer service and easy to operate gate. I feel I have my belongings easily accessible and secure.
By HEATH
Response from 10 Federal· Nov 8, 2021
Hi Heath, Thank you for your 5-Star review! We're so pleased you're happy with your experience. - 10 Federal Management
Entire rental process was easy. Love having 24 hour access to my unit.
By Diane R.
Response from 10 Federal· Nov 8, 2021
Hi Diane, Thank you for your 5-Star review! Your goal is our satisfaction and we appreciate you taking time to leave your feedback. - 10 Federal Management
Federal is the best storage facility i have ever rented from. They are clean and easily accessible
By Michelle W.
Response from 10 Federal· Nov 8, 2021
Hi Michelle, Thank you for your 5-Star review! Your satisfaction is our goal and we thank you for your feedback. - 10 Federal Management
The lady on the phone was very detailed in the instructions. She took her time explaining everything and was vey nice to deal with.
By Steven L.
Response from 10 Federal· Nov 3, 2021
Hi Steven, Thank you for your 5-star review! Your satisfaction is our goal and we appreciate you taking the time to leave your feedback. - 10 Federal Management
Awesome 👏 👏👏
By David J.
Response from 10 Federal· Nov 3, 2021
Hi David, Thank you for your 5-star review! Your satisfaction is our goal and we appreciate you taking the time to leave feedback. - 10 Federal Management
Great service and assistance. Quick, easy and fast.
By ALTON R.
Response from 10 Federal· Nov 1, 2021
Thank you for your 5-star review! Your satisfaction is our goal and we appreciate the feedback. - 10 Federal Storage Management
We moved in the unit on Saturday 10/23/21
By Smurthy P.
Response from 10 Federal· Oct 25, 2021
Smurthy, Thank you for your 5-star review! We appreciate your business. Happy storing! -Management
