Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
592 reviews
10 FederalSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
10 Federal Self Storage is a forerunner in the use of technology to improve the self storage experience. We offer the ability to rent a unit and move in 24 hours a day, 7 days a week through our website or kiosks. And we have a Customer Support center available to you 81 hours per week. We offer added benefits of month to month leases, online payments, a free lock with move in, and cutting edge security systems.Find a UnitPaymentsFrequently Asked Questions
10 Federal (10federalstorage.com) has 592 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 305 reviews with 5 stars · Clear filters
Very easy and professional storage place. Thank you !!
By Julie L.
Response from 10 Federal· Feb 9, 2022
Julie, Thank you for your 5-star review! We are happy to hear about your experience with our services. Happy storing! -Management
When we checked in to our new storage unit we discovered that although it was listed as having power, it did not have any lights. Federal apologized for the mistake and offered to knock $20 per month off the rent. I felt that was extremely fair. Even without the reduction, their prices are better than any other facility around and it is a very nice facility with a good location.
By Eric L.
Response from 10 Federal· Feb 7, 2022
Eric, Thank you for your 5-star review and for giving us a chance to assist you. We look forward to your continued business! Thank you, 10 Federal Management
The Burleson, Texas facility is very nice and well maintained. Very easy to get into and out of with my pickup and 20 ft trailer. Dakota, the onsite manager is very helpful and will go beyond expectations to help with any question and needs.
By David J.
Response from 10 Federal· Feb 7, 2022
David, Thank you for your 5-start review! We appreciate your feedback and will definitely forward this information over to Dakota. If you need any assistance in the future, please don't hesitate to reach out. We look forward to your continued business! Thank you, -10 Federal Management-
The move in was very easy
By PHILIP N.
Response from 10 Federal· Feb 4, 2022
Hi Philip, Thanks for the 5-Star review! - 10 Federal Management
Great service. People I talked to were nice, friendly and very helpful. Unit was clean and easy to move in to.
By Diann T.
Response from 10 Federal· Feb 1, 2022
Hi Diann, Thank you for the 5-Star review! - 10 Federal Management
I talked in person to the site manager and he was polite and efficient. The unit was what I needed, and was clean and appeared well-maintained.
By Vicki B.
Response from 10 Federal· Feb 1, 2022
Hi Vicki, Thank you for the 5-Star review! We love to see our tenant share their experience with us. Thank you for your continued business. - 10 Federal Management
Friendly staff and super easy to work with!
By Chau M.
Response from 10 Federal· Jan 24, 2022
Hello Chau, Thank you for your 5-Star review! We are glad to hear you've had a good experience on site thus far. Please do not hesitate to reach out for anything further you may need in the meantime. -10 Federal Storage Management
Easy process Law Enforcement discount
By Leilani S.
Response from 10 Federal· Jan 24, 2022
Hello Leilani, Thank you for your 5-Star review! We appreciate your feedback and we are happy to know you're happy with the move-in process. -10 Federal Storage Management
