Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
592 reviews
10 FederalSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
10 Federal Self Storage is a forerunner in the use of technology to improve the self storage experience. We offer the ability to rent a unit and move in 24 hours a day, 7 days a week through our website or kiosks. And we have a Customer Support center available to you 81 hours per week. We offer added benefits of month to month leases, online payments, a free lock with move in, and cutting edge security systems.Find a UnitPaymentsFrequently Asked Questions
10 Federal (10federalstorage.com) has 592 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 305 reviews with 5 stars · Clear filters
Good facility; somewhat complicated reservation and finalization procedures. Good space for our needs.
By Marc P.
Response from 10 Federal· Apr 6, 2020
Hi Marc, Thank you so much for the feedback. We are improving the process everyday to make it a little easier for our tenants. Glad you found a space that is good for your needs! Please let us know if you need anything.
Great experience, all done by phone and text.
By Colleen B.
Response from 10 Federal· Apr 2, 2020
Hi Colleen, Thank you for your review! We are happy to hear you are satisfied with our facility. -Management
Everything made convenient
By Brittany C.
Response from 10 Federal· Mar 23, 2020
Thank you for your 5-star review!
Everything was very easy, and storage unit is clean and well maintained.
By Jeffrey M.
Response from 10 Federal· Dec 31, 2019
Hi Jeffrey, Thank you for your review! We appreciate hearing from our customers, and we are happy to know that you are satisfied with our facility. We strive to ensure all facilities are clean and secure at all times. Please do not hesitate to reach out at anytime! Have a safe and happy New Year. -Management
Your support has been superb. Thank you for protecting my possessions and keeping me updated. I am very grateful.
By Glenda H.
Response from 10 Federal· Dec 31, 2019
Glenda, Thank you for such positive feedback! We are happy to hear that you are pleased with our team and our facility. We appreciate you taking the time to let us know about your experience and look forward to your continued business. Please don't hesitate to let us know if there is anything that we can assist you with in the future. -Management-
Very clean and well priced facility. The office staff is very friendly and helpful.
By Terry D M.
Response from 10 Federal· Dec 31, 2019
Hi Terry, Thank you for your kind words! We are very happy to hear you are satisfied with our storage facility and our team. We appreciate the feedback and your continued business. Happy New Year! -Management
I have never had a problem at this facility. The staff if needed is always courteous, helpful and friendly.
By Faye B.
Response from 10 Federal· Dec 31, 2019
Hi Faye, Thank you for your kind words! We are happy to know that you are satisfied with our storage facility and team. Please feel free to reach out to us for anything you may need. Happy New Year! -Management
Your customer service staff has always helped me clear up any problems I may be having. Most recently, the problem was you had not received my payment. Working with the young lady we were able to figure out the problem and everything was corrected before I got off the phone.
By Avery W.
Response from 10 Federal· Dec 31, 2019
Hi Avery, Thank you for your kind review! We are happy to know that our team was able to help resolve the situation. Please do not hesitate to reach out to us for anything in the future. Happy New Year! -Management
