Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
592 reviews
10 FederalSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
10 Federal Self Storage is a forerunner in the use of technology to improve the self storage experience. We offer the ability to rent a unit and move in 24 hours a day, 7 days a week through our website or kiosks. And we have a Customer Support center available to you 81 hours per week. We offer added benefits of month to month leases, online payments, a free lock with move in, and cutting edge security systems.Find a UnitPaymentsFrequently Asked Questions
10 Federal (10federalstorage.com) has 592 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 305 reviews with 5 stars · Clear filters
Everything went great no problems unit was clean and ready😊
By Repurpose S.
Response from 10 Federal· Jun 3, 2020
Hi Repurpose Store, Thank you for your 5-Star review! We are happy to hear of your experience. Please do not hesitate to reach out for anything you may need. -Management
Very affordable very nice people and it very safe and it clean
By Dolores T.
Response from 10 Federal· Jun 2, 2020
Thanks for the feedback Dolores! We always appreciate hearing from tenants at 10 Federal Storage. If you need assistance, please let us know!
The women we dealt with was great! Facility was nice and clean!
By Cassie B.
Response from 10 Federal· Jun 2, 2020
Thank you for the positive review! I was able to find your account and looks like you spoke with Maria, we will be sure she knows of your experience and how she makes a difference. Thank you for storing with 10 Federal Storage!
the contact person Sebastian was extremely helpful & informative .. he talked me through several different storage options .. I appreciated his patience while I made my decision
By John R.
Response from 10 Federal· Jun 2, 2020
Thank you so much for the great feedback!! We will gladly give Sebastian the spotlight and pass along your thoughts. Should you need anything, please don't hesitate to contact us at 10 Federal Storage, we're glad to have you!
Always friendly willing to answer any questions This is the second time I’ve rented from here Safe place good security and lightning
By Mary Beth B.
Response from 10 Federal· Jun 1, 2020
Hi Mary Beth Bradbury, Thank you for your 5-Star review! We are happy to hear that you have had a great experience with our customer service team, and the facility in general. Please do not hesitate to reach out for anything you may need moving forward. -Management
Always helpful!
By Krista A.
Response from 10 Federal· May 19, 2020
Thank you so much for the positive review. We're happy that you like your storage unit!
Great job guys. Just the space and price I was looking for
By Tim W.
Response from 10 Federal· Jun 2, 2020
Thank you for the great review! We are very glad to have you with us at 10 Federal. Please contact us if you need any assistance.
Place is very clean and secured ... love it and the price of the unitls alsome ....
By Allen Y.
Response from 10 Federal· May 22, 2020
Allen, Thank you for your 5-star review! We are pleased to hear how happy you are with your experience and look forward to your continued business. Please don't hesitate to contact us with any needs that you may have. -10 Federal Management-
