Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
592 reviews
10 FederalSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
10 Federal Self Storage is a forerunner in the use of technology to improve the self storage experience. We offer the ability to rent a unit and move in 24 hours a day, 7 days a week through our website or kiosks. And we have a Customer Support center available to you 81 hours per week. We offer added benefits of month to month leases, online payments, a free lock with move in, and cutting edge security systems.Find a UnitPaymentsFrequently Asked Questions
10 Federal (10federalstorage.com) has 592 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 305 reviews with 5 stars · Clear filters
Very good storage company prompt in answering question no problems
By Shaquila M.
Response from 10 Federal· Mar 1, 2021
Hi Shaquila, Thanks for the 5-Star review! We are glad everything went well. - 10 Federal Mgmt
These people are very helpful and nice.
By Wendy Y.
Response from 10 Federal· Feb 25, 2021
Hello Wendy, Thank you for your 5-Star Review! -10 Federal Management
Couldn’t get the computer to work at the site but the lady in Fayetteville and I can not remember her name was very sweet and was glad to help me get my unit. Very pleased
By Ricky P.
Response from 10 Federal· Feb 22, 2021
Hi Ricky, Thank you for the 5-Star review! - 10 Federal Mgmt.
Found the administrators very easy to work with. Extremely helpful and caring. Facility is exceptionally clean.
By Paula W.
Response from 10 Federal· Feb 22, 2021
Hi Paula, We are happy to hear everything went so well. Let us know if we can be of any further assistants. Thank you! - 10 Federal Mgmt
So me of the explanations about getting access did not apply to my site. However the unit was clean and the property is very tidy. Easy to reserve a unit and pay.
By Renter
Response from 10 Federal· Feb 22, 2021
Hello Diane, We are happy to hear everything went smoothly for you. We appreciate your continued business. Thank you! - 10 Federal Mgmt
Getting a storage unit was simple and easy. Lisa who helped me get the unit was AMAZING! She had the best customer service and I really appreciate that!! She was able to answer all my questions! Everything was done online and was very user friendly. We will see what the future holds for this storage unit. Hopefully, remains this pleasant!
By Audrey B.
Response from 10 Federal· Feb 22, 2021
Hi Audrey, Lisa is a call center superstar. We are happy to hear you had such a great experience. Thank you for your continued business. - 10 Federal Mgmt
Excellent customer service and facility always well secured and clean
By Michael P.
Response from 10 Federal· Feb 22, 2021
Hi Michael, Thanks for the 5-Star review! -10 Federal Mgmt
Very easy sign in process.
By Lynda B.
Response from 10 Federal· Feb 18, 2021
Hi Lynda, Thank you for the 5-Star review! - 10 Federal Mgmt
