Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
592 reviews
10 FederalSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
10 Federal Self Storage is a forerunner in the use of technology to improve the self storage experience. We offer the ability to rent a unit and move in 24 hours a day, 7 days a week through our website or kiosks. And we have a Customer Support center available to you 81 hours per week. We offer added benefits of month to month leases, online payments, a free lock with move in, and cutting edge security systems.Find a UnitPaymentsFrequently Asked Questions
10 Federal (10federalstorage.com) has 592 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 305 reviews with 5 stars · Clear filters
The move-in went great but it was confusing to figure out the lock code to my storage. Plenty of space and very clean!!!
By Thomas Carron L.
Response from 10 Federal· Jun 4, 2021
Thomas, Thank you for your 5 Star Review! -Management
My rental experience was very smooth and easy after i got past all the misinformation that the people who are not employees of 10 Federal they just make reservations for units available. The rental experience with 10 Federal and their employees was a very simple and quick ,the lady gave me all the details about the unit and the specials without me asking about them .+
By Robert N P.
Response from 10 Federal· Jun 1, 2021
Hi Robert, Thank you for your 5-Star review! We utilize a third-party site named Sparefoot that will assist in creating reservations, etc. Although, we're glad to hear you had the chance to discuss your information with our 10 Federal Customer Care team as they can help with move-ins and much more. Please do not hesitate to reach out for anything further you may need. -Management
Easy to get easy to get in!! Very spacious using and very clean!! Love it❤️
By NIKKIA C.
Response from 10 Federal· Jun 1, 2021
Hi Nikkia, Thank you for your 5-Star review! Glad to hear you're experience has been great. -Management
It's so simple and fast!, Miss Ana is amazing! Thank you!
By Eligrafio H.
Response from 10 Federal· Jun 1, 2021
Hi Eligrafio, Thank you for your 5-Star review! Glad to hear you're experience has been great. We will be sure to pass along your kind words. -Management
The online process for renting and moving into my space was extremely smooth and efficient. The facility is well kept, secure and clean and entry and departure from the facility is easy and flawless. This is a well-run facility that provides great value for the price.
By Randall B.
Response from 10 Federal· Jun 1, 2021
Hi Randall, Thank you for your 5-Star review! We're happy to hear your experience has been great. We strive to provide clean and safe facilities for our loyal customers, so it's been wonderful to hear that we may have met those expectations with you. Please do not hesitate to reach out for anything further. -Management
Your Customer Service Representatives are always so helpful. It is really a pleasure doing business with your company because of them. I have only had friendly, helpful, and efficient CSR's every time I've called.
By Beth G.
Response from 10 Federal· May 25, 2021
Hi Beth, Thanks for the 5-star review! We are ecstatic everything went so well. Thank you for your continued business. - 10 Federal Mgmt
moved right in no issues.
By Rob E.
Response from 10 Federal· May 24, 2021
Hi Rob, Thanks for the 5-star review!! - 10 Federal Mgmt
Very detailed and professional
By Jenny G.
Response from 10 Federal· May 24, 2021
Jenny, Thank you for your 5 Star Review! -Management
