Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
592 reviews
10 FederalSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
10 Federal Self Storage is a forerunner in the use of technology to improve the self storage experience. We offer the ability to rent a unit and move in 24 hours a day, 7 days a week through our website or kiosks. And we have a Customer Support center available to you 81 hours per week. We offer added benefits of month to month leases, online payments, a free lock with move in, and cutting edge security systems.Find a UnitPaymentsFrequently Asked Questions
10 Federal (10federalstorage.com) has 592 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 305 reviews with 5 stars · Clear filters
We had a little trouble at first trying to get into the gate but it all work out well
By Robert E. Scroggins S.
Response from 10 Federal· Jun 15, 2021
Hi Robert, We are glad everything worked itself out. Thank you for your continued business. - Management
Easy to use website, once signed lease was able to access unit and start using. Excellent service for busy people that don't operate on normal times.
By Tina S.
Response from 10 Federal· Jun 14, 2021
Hi Tina, Thanks for the 5-Star review! - Management
Friendly and helpful
By Shannon M.
Response from 10 Federal· Jun 14, 2021
Hi Shannon, Thank you for the 5-Star review! - Management
The person who I spoke with was very knowledgeable of the units that were available and she was just very nice and did exactly what you were supposed to do to help me rent a unit
By Latasha T.
Response from 10 Federal· Jun 10, 2021
Hi Latasha, Thank you for share your experience with us. We love hearing from our customers! - Management
Professional and courteous and on time
By Jared B.
Response from 10 Federal· Jun 10, 2021
Hi Jared, Thanks for the 5-Star review! - Management
They are very friendly and helpful. Also our unit was clean and ready for us to move stuff in.
By Donald P.
Response from 10 Federal· Jun 7, 2021
Hi Donald, Thank you for your 5-Star review! We appreciate your feedback. -Management
My Agent had excellent Customer SERVICE skills. Explained all procedures thoroughly. Price is very reasonable. Facility is clean and well maintained. Will definitely refer to all of my friends and family. 😊
By Glenda C.
Response from 10 Federal· Jun 7, 2021
Hi Glenda, Thank you for your 5-Star review! We appreciate your feedback. -Management
Simple, fast and easy to reserve. Clean lockers too!
By Colleen L.
Response from 10 Federal· Jun 7, 2021
Colleen, Thank you for your 5 Star Review! -Management
