Voleur
À éviter à tout prix après avoir payé mon abonnement et de l’avoir résilié dans les temps, impossible de me faire rembourser ce sont des voleurs
By Chabault C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
244 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Zwift translates your real world effort into speed in the digital one. Your power, measured by the watts you produce, propels you through the digital landscape. Just like the real world, your speed is adjusted for your height, weight and the road gr...
Zwift (zwift.com) has 244 customer reviews on The Fair Hearing, with an average rating of 2.1 out of 5.
Showing 152 reviews with 1 star · Clear filters
À éviter à tout prix après avoir payé mon abonnement et de l’avoir résilié dans les temps, impossible de me faire rembourser ce sont des voleurs
By Chabault C.
Ordered an item from their shop which has gone missing in transit - it's IMPOSSIBLE to talk to anyone at zwift to arrange a replacement item & fedex will not talk to me as I'm the receiver. Atrocious customer service, I can't even get hold of someone to get my money back. No response to any emails sent to orders@ or support@. No phone number to contact anyone.
By Pete H.
Poor customer support
By DANIEL
The company is useless I got banned for complaining that I never got my order. Still banned. Call the support no one ever there.
By Michael S.
Zwift Ride was delivered with two left cranks, i.e. quality assurance not done and impossible to use it. Hope to receive a positive service experience at least to handle this issue.
By Basti
App'en er fin med kundesupport sucks big time. Er blevet trukket for abonnement på trods af pauseret medlemskab. Kontakt til support har været af Kafkaske dimensioner. Jeg afmelder mit abonnement og vender ikke tilbage.
By Lars K.
Terribly buggy, overpriced. So frustrating for activities not being saved etc, crashes etc. Software is a joke.
By Michael
Déjà 15 euros c était cher, mais là 20 euros par mois ! Bonjour l'inflation ça va c est juste, une appli virtuelle ! Ressortons faire du vélo, ils abusent et se gavent, fini Zwift j'utiliserai d autres plateformes gratuites ou moins cheres ! Et je crois qu'il n y a même plus les 25 kms gratuit par mois , il faut s abonner !
By Lionel Le J.