Spams customers with requests for…
Spams customers with requests for reviews on TrustPilot
By Chris
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
211 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Zubie, Inc. is a connected-car services and data insights company that powers business enterprises with real-time information about vehicles and drivers. Its solutions are tailored for the automotive, insurance, and fleet industries, as well as consumers and small businesses. Zubie was the winner of the "2015 Best Insurance Telematics Product" award from TU Automotive, and the 2016 Tech CARS award for "Best OBDII Device with Software and Services" from Auto Connected Car.
Zubie (zubie.com) has 211 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
Showing 22 reviews with 2 stars · Clear filters
Spams customers with requests for reviews on TrustPilot
By Chris
It constantly goes off line because there is something wrong with the chip. The solution is not to send one that works, but to tell you to remove the sd card and put it back in every time.
By Tamara
All I get from Zubie is a report on my driving (breaking too much etc.) My almost constant ON motor light gets a code, with the explanation "lean bank" which neither I nor my mechanic understands. To be fair, I want to mention that my son bought the Zubie for me, maybe he wants to check on my driving! But one thing is for sure: Zubie should explain the code better than "lean bank".
By Sabis
Can't reach support group to assist with issues in using this product. Not good
By Steven
It's priced cheaply but turns out that's for a reason. They literally have no support for the product. They say support is provided by email but that's done poorly at first then eventually not at all. The console is hard to set up and I still can't get alerts or other features to work. Big waste of money, wish I had stayed with previous GPS provider.
By Lou
Zubie represents great promise, but its actual execution has been very spotty. Mostly in the consistent performance of the device itself. We implemented over 50 devices and had issues with too many failing and/or not reporting consistently. The software seems solid, but the actual GPS and collection of data from the plug-in devices is not trustworthy enough to be used in managing a fleet of vehicles.
By Jameson