Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
211 reviews
ZubieSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Zubie, Inc. is a connected-car services and data insights company that powers business enterprises with real-time information about vehicles and drivers. Its solutions are tailored for the automotive, insurance, and fleet industries, as well as consumers and small businesses. Zubie was the winner of the "2015 Best Insurance Telematics Product" award from TU Automotive, and the 2016 Tech CARS award for "Best OBDII Device with Software and Services" from Auto Connected Car.
Zubie (zubie.com) has 211 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
Showing 31 reviews with 3 stars · Clear filters
The product offered is lacking 1 major component REAL TIME TRACKING ! This causes a significant delay in tracking exact positioning. Therefore causing extra manhours and monies wasted on fuel trying to locate vehicles in service.
By Bain
Web site information difficult to navigate and decipher.
By Walter
Vehicles location keeps freezing, can’t unstick them .
By Jim
Tracking is not good. I have called and emailed but it has not helped. I live in the New York City metro area.
By Marc
Good service but sometimes too slow
By Matt
Worked fine for a year then connects but no internet. Got the message to add a piece of tape above card in slot.....what? No mention of replacement or permanent solution. Who's gonna pay my monthly fee to Verizon for connecting? Not Zubie that's for sure!!
By Joseph
I bought 2 Zubies for 2 different cars and they both seem to stop working mid trip. They will indicate that the car stopped at a certain point when it’s already home. It stays at that point until the car starts another trip.
By Denise
Love keeping track of a new driver but the app has been freezing up . Shows the car stopped in the road and stays that way sometimes till the next day. It's great to let us know her speed, breaking habits, and where she goes.
By Mary
