Double billed
Started at $.99. Billed $39.90 when trying to find price of upgrade. Billed $39.90 again two days later. Bank can't get my money back.
By Ken
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
148 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ZML is listed under Professional Organizations.
ZML (zml.com) has 148 customer reviews on The Fair Hearing, with an average rating of 2.1 out of 5.
148 approved reviews, newest moderated first
Started at $.99. Billed $39.90 when trying to find price of upgrade. Billed $39.90 again two days later. Bank can't get my money back.
By Ken
just fell for this because of a referral link from a site i trusted. my bad. now i'm fighting to get back out of the $39 fee scam x 2 (they magically sign you up for a sister site's services, too, while they're busy milking your credit card.) Total waste of time -- stick with a netflix account or buy the movies elsewhere for a bit more.
By thingwarbler
I was skeptical so I tested it out. Their web page states that they only charge .99 cents for trial service. "No hidden fees" it said in big bold red letters. So I typed in a VISA debit card linked to an account with only $20 bucks in it (I made sure of this) and right away it prompted declined. Of course it's declined! I knew they'd try to charge more than .99 cents for their 1-day trial service. Hah! Liars. They were trying to charge $39.50.
By mitchell
This is fraudulent website, in all aspects, content, handling the customers, responding to complaints...
By Bob
I was linked to ZML.com through Amazon.com. I thought I was purchasing a one-day download trial for $0.99 but instead I was charged $39.90. I never clicked on the button that offered "Premium Services" because no price was shown. Nevertheless ZML charged my credit card for the premium service and initiated a monthly subscription without my authorization. I strongly advise everyone to avoid this site and to complain to Amazon.com about the link.
By PsiStar
I've been told that ZML.COM is Satan incarnate! I've also been told that they steal old men's walking canes and club baby seals for giggles! Beware of the Dark Prince's honey tongue!!!!!!!
By Bob
As others have stated, its just a stumble in and get screwed before you ever realize your wallet has been lifted. The free trial is weak, you get signed up for a premium account before you ever realize it 39.90 later you have a few poor quality downloads that take forever and cost you a mint...... I wish I had checked here first.. ALSO, they are a security risk, change your credit card right away!!!
By Kurt S.
They rip you off - charge with no permission - write back that will refund within 5 business days and nothing.. Stay away that is a scam.
By eranraviv