zitahli.comReviews of zitahli.com

No customer service, no response.

They sent me a wrong product, and to a wrong address. The address I wanted it shipped was obiously there in the order form, yet it came to my addres. Its been two weeks since i contacted, but its not solved. Their Email address doesn't work, only the third party contsct, not helpful either. No refund, no resolution, no answer.

After giving me a refund. ( That was only offered as a bribe to remove my initial bad review) And after I told them I didn’t want any pack’s or complimentary wallet for free, because of the quality. Their Emails became extremely unprofessional! They actually told me and I quote: “Never mind, you can offer this to those Welfare agencies or homeless people, thank you!” A slam to California and the USA. This is why I wouldn’t normally purchase directly from China. They are set up as if a US business. I have no problem buying things made in China. I just always have problems when purchases shipped from China. They do not divulge it is coming from China. Until you look at your PayPal purchase ( then it’s all Chinese writing ) In any case, I only responded back with this new bad review, once they became unprofessional and nasty with me. I do not recommend! Packs I rejected were so ill conceived! ( who makes cable ports for looks? ) There is a cable port for headphones. Without any hole in pack material for said cable port??? I’m not poking a hole through new pack material’s! Response update: Don’t try and switch this around. It was you who first got nasty with me. My ‘middle finger’ was in reaction to your inappropriate comments. Which I copied and pasted. Your version is actually not true or how it was stated. Don’t believe this seller or waist hard earned money on ill conceived packs.