ZipWPReviews of zipwp.com

The most terrible mistake you could make is investing any time and trust into this company. Their sandbox site is down literally 80% of the time, which means you cannot access, update or in any way work on your site. If you try to migrate, they will block any and all access points, so essentially you purchase a product which you cannot use and it resides within a prison from which you cannot release it, so all you do will be trapped and lost while from the moment you pay them.

I left a bad review comment in Trustpilot on May and getting a comment back in 5 months later, asking me to check my email and Spam... I checked every space and all I have is your advertising emails. I tried million times to reach out to you by phone, email, including your so called "premium support" or "inquires". Nothing happened! None of you guys even tried to reach out to me... Again, this is not just a bad experience. This is completely a fraud! By the second time trying to act being responsible and fool anyone who needs help with. If anyone who needs all email communication and prove that they are a fraud, please reach out to me. I have tons of evidence for it.

I purchased a paid ZipWP plan to build and launch my company’s WordPress website. The website-building portion was fine. The problems began when I tried to take the completed site live. What should have been a routine deployment turned into more than a week of failed deployments, outdated content being published, broken cloud-site associations, and extremely slow support. ZipWP advertises Premium Support as 24/7/365 with responses within 6–8 hours. My experience did not remotely resemble that. I repeatedly waited well beyond the advertised response window. I would sometimes receive a response, reply almost immediately, and then hear nothing again for an extended period while my business website remained incorrect. The technical problem was also significant. My completed/current website existed in a ZipWP sandbox. After going live, ZipWP deployed an older version that was missing substantial work. Support explained that the sandbox and live site had become separate environments and that I needed to remove the live version and perform Go Live again. I carefully followed that process. ZipWP subsequently showed my domain as Active, DNS as Verified, and SSL as Active, yet the correct website still wasn’t deployed. At one point, clicking WP Admin for the supposedly live website actually attempted to open the hostname of the previous cloud installation that had already been deleted, resulting in a “Can’t Find the Server” error. A new cloud installation was later provisioned and again showed DNS and SSL as active, but the deployment problem remained. I provided screenshots and detailed explanations to support and repeatedly identified exactly which sandbox contained the correct website. I also requested escalation and proposed a simple workaround if they couldn’t repair the deployment promptly. The issue still wasn’t resolved in a reasonable amount of time. Eventually, I lost confidence in using ZipWP for a production business website. I installed a migration/backup plugin myself, exported my complete website, and am now preparing to move it to another hosting provider. That’s particularly disappointing because the actual site-building product has potential. But for a business website, what happens after something goes wrong with Go Live is just as important as the builder itself. I have preserved screenshots, support correspondence, timestamps, DNS information, and copies of ZipWP’s published support representations documenting this experience. I will update this review if ZipWP ultimately resolves the situation or provides an appropriate remedy. As of today, however, this has been an extremely frustrating experience for what should have been a straightforward WordPress deployment.

Very disappointing experience so far. I paid for the Standard plan and received confirmation and a payment receipt, but my account still shows that I’m on the Free plan and I haven’t received the service I paid for. I contacted support and was told the issue requires human review and that I may have to wait up to 24 hours. When a customer has been successfully charged, access to the purchased plan should be activated immediately. I’ll update this review depending on how quickly and effectively the issue is resolved.

zipwp inserted itself into my Google business profile without my permission.... Totally unexpected This came over as untrustworthy to me Ok I may have clicked on yes somewhere when signing up but honestly I trusted this company

Do not use this product or service. I attempted to get a refund for a product purchased of ZipWp, and like other reviews, the customer support team failed to contact me. If an unsatisfied customer wants a refund for their product, they must initiate it with seven days. I opened several tickets as their support policy claims premium users will get a response within 8-9 hours and I have yet to hear from them. I instantly disputed the transaction as soon as I saw other people were experiencing the same issue.

We have been creating positive change for years. Donors trust us because: 5+ years of fundraising experience supporting children and communities Thousands of donations successfully managed 100% transparent use of funds Proven impact on the lives of those in need

Hobby plan everything gets deleted after fifteen days the only way to keep your website is to upgrade again to the top plan. Every avenue leads to the pricing page. Lots of lost effort and time.