ZiprentReviews of ziprent.com

extremely timely and responsive staff - seamless intro to property owner - easy application - and flexible in ammending/drafting the lease went from research->signed lease in under a week

They respond to support requests promptly, but they need to improve on the way they communicate with tenants via email/text notification. Too many emails/texts, with different Ziprent agents handling one case that even the agents get things mixed up because they’re not communicating with each other. It got to point where I’m now directly communicating with the property owner if/when support is needed.

I’ve worked with several property management companies and have not had a positive experience until working with Ziprent. They were communicative, responsive, helpful and this lead to a seamless application and review process in a competitive rental market. With their help, I was able to secure the perfect rental for my family!

Great experience so far during leasing process. Having a lock box for viewings and ability to view at short notice was 10000x more convenient than arranging via a person. Really liked touring the home alone with my partner, made it much easier to evaluate and discuss issues in real-time. Never had an issue with lockbox codes, worked every time. Fast responses from the team throughout the process. Great. One place we viewed already had a lease pending (with another prospective tenant) within 48 hrs of listing. We loved that place so I called and emailed ziprent directly. Got fast response times in both cases and they noted my interest. We ended up getting the place! :) Slightly annoying to do the move in inspection yourself as it took longer than expected but to be honest I would have done my own inspection / photography at move in anyway and at least we could go on our own rather than have to arrange times with someone. Overall so far, everything going well. Their portal was easy to use too, for example amended lease popped up quickly when we asked for a different move in date over the phone.

I have been renting through ziprent for the last 4 years. I live out of state and ziprent has been managing my proporty in the bay area. I must say they are doing a great job as I haven't had the need to even visit my property once in last 4 years. Right from tenant procurement to placement, signing and managing the lease, collecting rent, conducting pre move in and post move walkthrough, making sure the property is rented out on the market on time. Helping out when tenant needs any repair or maintenance. You name it and they have it. I highly recommend using their services if you're looking to rent out your property. Don't go for traditional real estate firms that take a hefty percentage and don't do much. Go with ziprent for complete peace of mind.

Loved our experience with ziprent to place tenants for our rental property

Very easy to use website. Friendly customer service. Responded promptly to emails. Everyone I talked to was knowledgeable and helpful.

The customer service is excellent.