Derrick at ZipHearing was very helpful
Derrick at ZipHearing was friendly, courteous and professional in our purchase of Phonak Sphere Infinite hearing aids. Their price was excellent as was their service.
By Jim W.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
694 reviews
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Why pay more than you have to for hearing aids? Find a ZipHearing provider near you and get brand name hearing aids for thousands below retail!
ZipHearing (ziphearing.com) has 694 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
694 approved reviews, newest moderated first
Derrick at ZipHearing was friendly, courteous and professional in our purchase of Phonak Sphere Infinite hearing aids. Their price was excellent as was their service.
By Jim W.
First of all Zip hearing saved us 1,000s of dollars. The process also ensured we had the best hearing aids possible. The previous place we went to recommended what was best for them ($$), not for my wife. We were fitted at the Hearing Aid Store. They did an amazing job! They are not based on commission but a fitting fee. So they truly recommend what is best for the patient. Great experience all around. Thank you Derrick!
By Neal S.
The day I contacted ZipHearing - Grant Davison got back with me on a location with a hearing specialist for a hearing test. Once my HA order was placed down through receiving my first Phonak Infinio Sphere 90 - has been a very pleasant experience. I saved lots of money - yet, was able to get the best HA for me personally. I do recommend ZipHearing - they offer the up-to-date HA technology at affordable costs as well as provide personal attention and follow up locations.
By Kathleen S.
Zip connected me with a very good local provider who recommended a brand and model to fit my needs, although I also had the freedom to pick anything else from the selection of brands Zip offers. The order came within a few days, so I went back to the provider for a fitting and orientation and was all set up within a week. I had a follow up appointment two weeks later for adjustments. Although I had a 45 day trial period, I was happy with the first try. The whole process was smooth and easy.
By Gregory G.
I contacted ZIP after a friend recommended that I speak to them before making any decision on a hearing aid. I contacted ZIP and their representative Grant Davidson got back to me immediately. He understood that this was my first experience with hearing aids and took time to explain in detail the process. He recommended an audiologist in my area for me to visit. The audiologist appointment went great. I was allowed to test several hearing aids at home, which really helped me make my decision. I decided on the Widex 440. The whole process exceeded my expectations and the price was well below the price quoted by other suppliers. I would highly recommend ZIP to anyone interested in purchasing a quality hearing aid. 5 STARS
By Dave D.
This is my second purchase of hearing aids from Zip. In both cases, the process was very smooth, the hearing aids worked as anticipated, and I saved quite a bit of money.
By Len G.
In Nov. 2023, I went to a local audiologist who said that he was "surprised that I hadn't bought HAs already. A year later, after doing extensive research I figured out what brand/model I wanted (Phonak audeo sphere). I contacted Ziphearing. Grant was great, took the time to understand my needs, and gave useful advice (no pressure. He referred me to a local audiologist, who turned out to be the same guy I had visited a year before. On his and Grant's advice, I ended up buying an Oticon Intent 1. I saved almost $4K over what I would have paid if I had bought the same model from the same audiologist and also got the same quality service. Contrary to feeling "old" by having these HAs, I feel like I've got this great high tech that improves my quality of life.
By Philip H.
I purchased the Phonak Infinio Sphere 90 hearing aids through Zip Hearing after learning about them on Hearing Tracker. I have worn hearing aids for the past 15 years and was looking for a replacement for my 8 year old analogue hearing aids. Zip Hearing connected me Kevin Seborg, at Beltone (3D Hearing) in Pasadena, MD for the fitting and I purchased the hearing aids in October 2024 through 3d Hearing. Kevin spent a lot of time with me to get them fitted properly. After 3 adjustments, the improvement in my hearing is amazing. I am no longer struggling to understand conversation in group settings and noisy settings. I recommend the Phonak Infinio Sphere aids to anyone who has struggled understand soft speech, or "any" speech in rooms that are large or have high ceilings. Very much worth the investment. Thank you.
By jlondon11