ZipHearingReviews of ziphearing.com

I have been totally pleased and impressed with ZipHearing. As a first time hearing aid candidate facing the myriad of hearing aid companies, vendors, retailers, suppliers, and fitters, I was incredibly impressed by ZipHearing’s straight up and candid approach to pricing and selection. Even more impressive is their commitment to customer service and customer satisfaction. Jeff Hall’s transparent, thorough, and extremely helpful videos on both products, and on just how the ZipHearing Process works, immediately assured me of the top notch nature of his company. Of crucial additional importance to me was ZipHearing’s connection and liaison with local audiologists/providers… as in-person specialists and fitters who consulted with me before an order was placed and who reviewed my best possibilities based upon my audiological exam and my specific hearing status and needs…and who will be with me throughout my hearing aid adventure! Additionally, the fact that Jeff Hall himself has been willing to answer a multitude of my questions and concerns personally and almost instantly, frankly has just blown me away. Customer Service and Customer Regard of this caliber is so, so rare in today’s marketplace. Thanks again Jeff Hall and ZipHearing for making such a daunting, and oftentimes intimidating, undertaking so smooth and seamless and so financially positive!!!

Wow. Prompt, courteous, helpful service! Very responsive to all my questions and they were clearly answered. Everything that was said, was done. That does not happen in most companies. Oh, did I mention that their pricing cannot be beat!

I generally subscribe to the caution, "If it sounds too good to be true, it probably is." However, my recent experience with ZipHearing demonstrated otherwise! I purchased Oticon Real 1 hearing aids through ZipHearing, at a price that was 39% less than that quoted locally. The only difference of note is 1 year vs. 3 years of service/adjustments, which is not a concern given the amount of the price difference. Communications from the ZipHearing team were clear and timely, both on the phone and via email.

I did my research and I'm very happy I went with ZipHearing. They saved me money and I feel like I received premium service. From the first call I had with Grant to the fantastic audiologist he connected me with to the end product: my mom can hear much better. Thanks ZipHearing Chris

Can't say enough good things about ZipHearing. Their combination of discounted pricing for the best quality hearing aids, thoroughly qualified local audiologists, personalized telephone support throughout the transaction, excellent warranty and customer support makes ZipHearing the absolute best and easiest method of buying hearing aids. ZipHearing's service exceeded all of their promises and all of our expectations. We especially liked their informative videos and podcasts and Grant's personalized concern for our satisfaction. Kudos to ZipHearing & Grant for connecting us to an outstanding and gifted Dr. of Audiology who guided me through the process of selection, fitting, adjustment, and learning to use my hearing aids with exceptional care and patience. Altogether, obtaining hearing aids through ZipHearing was a most satisfactory experience in every way. I would unhesitatingly recommend ZipHearing to anyone looking to purchase hearing aids. You won't do better at ANY price!

I'm 81 and finally decided to get hearing aids. Trouble is, I've heard about other seniors being "taken to the cleaners" by strip mall hearing aid centers. I also don't know much about hearing aids so I started researching online. After a few hours I was completely "data saturated." That was when I found info posted by ZipHearing. It's clear, concise and as near as I could tell, unbiased. Jeff Hall talks about hearing aids in non-technical terms, explaining the pluses and minuses of the various types and brands of hearing aids. Best of all, he offers to sell them at huge discounts (mostly 35% to 40%!) and have them fitted by local audiologists and hearing aid professionals. Talk is cheap so I decided to call ZipHearing, figuring I'd leave a message and get a call back (maybe). A real, human male voice answered, saying, "Zip Hearing, this is Jeff." What? When was the last time that happened?! Jeff answered my questions, saying he had an excellent hearing aid provider about 15 minutes from me. I checked them out and found they had an great reputation so I made an appointment. I found that audiologist pleasant, professional and very easy to work with, her recommendations made sense for my degree of hearing loss and the price was right so I ordered two hearing aids. A week later they came in, were programmed to suit my needs and fitted to my ears. I was amazed at how much better the world sounds! I have been wearing them 16 hours per day with no discomfort and the one small issue I had with the hearing aid manufacturer's app was resolved quickly. As you can tell, I'm a happy (albeit, old) camper. I feel I was well treated by ZipHearing and their local provider. Best of all, I got top name brand hearing aids that were selected and programmed for me, great local service and saved nearly $2000! What's not to like?

Great experience with Zip. They made the process painless and easy as they seem to work with hearing testers in most areas. I had my hearing tested originally at a highly rated local hearing center. They carried the hearing aid I wanted but wanted several thousand dollars more for it than Zip. That made the decision easy. Zip connected me with a very competent hearing specialist in my area. I then purchased the hearing aids from Zip, they shipped the hearing aids to the local specialist and within a week or two I was hearing better than I have for decades. What’s more is that I had a problem with one of my hearing aids after about 6 weeks. Despite the fact that it was unclear if it was my issue or a hardware issue Zip simply replaced them. Now my biggest challenge is to figure out what to do with the several thousand dollars I saved by using Zip.

Recently I finally convinced myself to have my hearing checked. At the time, I hadn’t heard of ZipHearing. The audiologist I saw was very knowledgeable and professional. My results weren’t very good, i.e. normal to severe hearing loss in both ears. She asked if I wanted to sample how my hearing could be corrected and I jumped at the chance. After fitting me with a pair of Oticon Real 1 aids, I realized that I could hear the overhead fan and her speech was much clearer! Wow, what’s the cost I asked? $7300 and could I pay immediately, she asked. I said that I would need to discuss it with my wife and left. That night I began my research and discovered ZipHearing. The next day, I called ZipHearing and spoke with Grant. He was great! He mentioned that I could get interest free financing for one year from a third party. Grant set me up with an excellent local audiologist and sold the Oticon Real 1 aids for a LOT less than $7300! After multiple (all inclusive) visits with the audiologist, I am now a very happy camper and I can hear and understand my grandchildren when they’re talking with me. I definitely recommend ZipHearing and Grant!