ZiphealthReviews of ziphealth.co

Response from Ziphealth· Oct 31, 2024

Hello Renee, Thank you for taking the time to share your thoughts. We genuinely apologize for the frustration and disappointment you experienced regarding your order. We understand how upsetting it can be to feel discriminated against, especially in matters related to your health. As a telemedicine company, we adhere to specific policies regarding age limits for certain medications, guided by safety considerations and clinical best practices. Our policy currently restricts the prescription of specific medications to individuals aged 18 to 65. This decision is made with the utmost care for our patients' safety and well-being. To ensure clarity, we ask all patients within the first question of the consultation if they are between the ages of 18 and 65, as this is an important part of our screening process. We genuinely appreciate your feedback and will take it into account as we continually assess our policies. If you have further questions or concerns, please don't hesitate to reach out to our customer support team. We’re here to help and would like to assist you in any way we can. Warm regards, The ZipHealth Team