ZiphealthReviews of ziphealth.co

Response from Ziphealth· Mar 31, 2025

Hello! Thank you for your feedback regarding the delay in assistance. We have located your support ticket and found that the delay was caused by communication from an email address that was different from the one associated with the account. While we prioritize prompt assistance, we kindly request that customers utilize registered accounts to ensure efficient handling of their requests. Unfortunately, the delay resulted in the processing of your order before we could cancel it. We are committed to enhancing the customer experience, and your valuable feedback is greatly appreciated. Should you need further assistance, please reach out to us.

Response from Ziphealth· Mar 28, 2025

We understand your frustration with the inconvenience you experienced. It's concerning to hear about the issues you encountered with your consultation and prescription. We value your time and strive to provide a smooth experience for all our customers. We'll investigate this matter further to understand what happened and ensure similar situations are avoided in the future.