Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,629 reviews
ZiphealthSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ZipHealth is a US Online Doctor offering express treatment online for a range of health conditions. Safe, Convenient, Fast and Affordable.
Ziphealth (ziphealth.co) has 3,629 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
3,629 approved reviews, newest moderated first
非常不好👎的服务！我下了2次订单，可是在预约医生环节都没有成功。原因是在和医生预约的视频里,根本没有医生！我等了快一个小时也没见到医生！耽误了我很多时间！客服的回复也非常非常慢！没有办法只好去申请退款。总之，对我来说是非常非常不好的购药体验！！
By 李国军
Response from Ziphealth· Jul 28, 2026
您好， 感谢您分享您的反馈，我们对您此次的体验深感抱歉。我们理解等待咨询以及延迟回复所带来的挫折，也为因此给您造成的不便致歉。 我们希望有机会进一步了解您的情况并为您提供帮助。请通过客服渠道联系我们，并提供与账户关联的电子邮箱，我们将尽快调查并协助您解决问题。 感谢您的反馈。
Prompt response and service
By Kurt
This company is an example of the modern capitalistic outfit whose aim is to get rich quick by manipulating customers. Instead of ordering what you need when you need it, Zip Health automatically sends a new supply when a certain time period elapses. It’s my fault for trusting Any company to be fair and transparent about their shipments. You have to keep track of all this stuff and respond to their emails. I did see the email about the new shipment and tried to stop it but of course got the “ your message wasn’t delivered” message. This is why everyone is so paranoid of scams. I hope this company goes out of business. The only thing you can do is call them and they will end the agreement- after they charged you for the second shipment
By Curtis H.
Response from Ziphealth· Jul 22, 2026
Hi Curtis, Thank you for sharing your feedback. We're sorry to hear about your experience. Our subscriptions are optional and can be canceled at any time through your ZipHealth account or by contacting our Customer Care team. We also send an email notification prior to each renewal to provide patients with the opportunity to make changes or cancel before the next order is processed. We'd appreciate the opportunity to review your concerns further. Please reach out to our Customer Care team with the email associated with your account so we can assist you. Thank you.
EXCELLENT IN EVERYTHING
By Edgar
They took my money and every time I click on book my consultation it tells me there is an error it’s done that for several days now!
By Jon N.
Response from Ziphealth· Jul 14, 2026
Hello Jon, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at ZipHealth, and we are always working to improve our services and better support our customers. We're sorry to hear you're experiencing difficulties completing your consultation. We understand how frustrating technical issues can be and would like the opportunity to assist. For further information, please contact our customer care team at (888) 971-6741. Our lines are open Monday to Friday from 9am to 10pm (EST). Kind regards, The ZipHealth team
*** Public Health Warning *** If you or a loved one value your health stay clear of this catastrophic disaster of a pharmacy and it's employees. Here they have assembled the most useless, lame, inept group of incapable morons in a single building on this planet. The only other group close to them is not far away at the local Post Office. Take the time, buy the gas, take the bus even but please find yourself another pharmacy, any pharmacy it will be worth it to save yourself the grief and aggravation they will inflect upon you for no extra charge. *** Take This Advice Strongly, You've Been Warned ***
By M.
Response from Ziphealth· Jul 14, 2026
Hello, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at ZipHealth and we are always working to improve our services and better support our customers. We're sorry to hear that your experience did not meet your expectations. Providing quality care and excellent customer service is very important to us, and we take feedback like yours seriously. We'd appreciate the opportunity to learn more about what happened and work toward a resolution. Please contact our Customer Care team with the email address associated with your account so we can review your concerns and assist you further. For further information, please contact our customer care team at (888) 971-6741. Our lines are open Monday to Friday from 9am to 10pm (EST). Kind regards, The ZipHealth team
Doctor/ Consultant never showed for the appt 2x ...very unprofessional for a happen in medical field ... especially if someone needs these urgently...be cautious when using them
By Phillip B.
Response from Ziphealth· Jul 13, 2026
Hello Phillip, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at ZipHealth and we are always working to improve our services and better support our customers. We're sincerely sorry to hear about your experience and understand how frustrating it is to have your consultation rescheduled or missed, especially when you're seeking timely care. This is not the standard of service we strive to provide. We'd appreciate the opportunity to review your case and make things right. Please contact our Customer Care team with the email associated with your account so we can investigate further. For further information, please contact our customer care team at (888)-634-1354. Our lines are open Monday to Friday from 9am to 10pm (EST). Kind regards, The ZipHealth team
Absolutely do not recommend! The website says I've exceeded my limit after ordering over 3 months later. And all the hassle when I purchased because of there sales.
By Michael C.
Response from Ziphealth· Aug 3, 2026
Hello Michael, Thank you for taking the time to share your experience with us. We understand how frustrating and disappointing it can be to encounter challenges after placing an order, and we sincerely apologize for any inconvenience this has caused. We appreciate you bringing your concerns to our attention and giving us the opportunity to look into your experience. Our team has followed up with you via email to better understand what happened, address your concerns, and work toward a resolution. We truly value your feedback, as it helps us identify areas where we can improve and continue providing a better experience for our patients. We look forward to hearing back from you and working together to resolve this matter. Best regards, The ZipHealth Team
