ZiphealthReviews of ziphealth.co

Response from Ziphealth· Jan 23, 2024

Hello Harold, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at ZipHealth and we are always working to improve our services and better support our customers. In certain states, it is required by law to conduct a video consultation with the patient before prescribing medications. If there is a connectivity issue affecting the video and/or audio, the video visit cannot be completed, and the patient is advised to reschedule. We have reached out via email, providing instructions on our waiting room option, allowing the patient to promptly complete the video consultation without the need for a rescheduled appointment. For further information, please contact our customer care team at (888)-634-1354. Our lines are open Monday to Friday from 9am to 5pm (EST). Kind regards, The ZipHealth team