Phenomenal help for the less advanced
Phenomenal help for the less advanced
By Orbit C.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
137 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Zidy is a SMS platform, that's powered by AI which allows businesses to capture leads and market to their clients.
Zidy (zidy.com) has 137 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 128 reviews with 5 stars · Clear filters
Phenomenal help for the less advanced
By Orbit C.
Switched to Zidy from another platform and have been happy with it so far. I like how they integrate all departments to immediately fix any issues.
By Chad P.
Always helpful. Love my new AI!!
By Endless Trail B.
Zidy does that job of capturing website visitors that don't always want to pick up the phone or use the booking link. They message through the chat box. We went from zero to up to 30 messages a day asking to book rental bikes. They can also do this outside of our open hours, as the messages are also sent directly to the Zidy smartphone app. This is very handy for a seasonal business that can't afford to miss opportunities.
By Jonny R.
Super excited to start using Zidy in our company! Thank you Rodney for the super streamlined onboarding experience and customer service!
By Duane H.
support from zidy was exceptional. Rodney was extremely patient and professional. I highly recommend their services
By randa S.
just started zidy
By ABC FLOORING I.
Yan Lee and Freddy and Roddney have all been very helpful and understanding with the onbording processs and set up for my bikeshops new tools and i am satisfied with the Zidy product/tool thus far.
By Michael P.