ZiasabersReviews of ziasabers.com

Site says 24 hours shipping and I paid extra for Expedited shipping which should have been a total of 7 days. Yet 10 days later I am still waiting for a tracking number. The last communication from the business says I should have it in 3 days, but not sure how that will happen without a tracking number. I would have been ok if I received any type of communication says it was going to be delayed.

I bought a lightsaber from Ziasabers on may the 4th (it may actually have been return of the 6th, but in that time period. I paid over 400 dollars for a heavy dueling neopixel saber. From the moment it arrived I had Issues with it. It would turn itself off during duels, and change modes occasionally as well. Some of the fonts seemed cheap as well. (I've since seen some videos about the same thing) The saber also came with several cards indicating that I could be entered to win a free saber if I did online reviews which I recorded before I found out this wasn't true. When the lightsaber finally got so bad it was unusable (the blade wouldn't even ignite) I tried to send it in for repair. It took 2 or 3 emails and a phone call before I even got a response. I explained what was wrong and was told they wouldn't exchange it, only repair it. Then they asked for a video showing what was wrong. I uploaded a video, and they asked for it again. (I think I resent the link but I'm too annoyed to even look ATM) I was told that I'd have the saber back in about a week. It took much closer to a month, and when it came back to me I was in the middle of moving. 3 weeks later I ignited the blade, or tried too. This saber still have EVERY SINGLE ISSUE IT HAD BEFORE I SENT IT IN TO BE REPAIRED. I'm told that as a "courtesy" they will fix it, but my last communication "was in May, and I should have sent it in then." (WHICH I DID, BUT THEY JUST SENT IT BACK WITHOUT DOING ANYTHING.) UPDATE I did get a new lightsaber after writing this review, filing a BBB complaint, and threatening legal action. I was given the choice of the one i bought or one of equal or lesser value. Happy with my. New saber, but it was 60 bucks less than what I originally paid, so basically I overpaid be 60 bucks.