ZestenergyReviews of zestenergy.com

Salesman pressured my dad into buying solar panels for double the price of everywhere else. Sat for 3 hours refusing to leave offering my dad discount after discount to sign. Broke gdpr legislation in his house as well as after he fleeced him of a £1000 deposit. Once ordered the cancellation form was filled in and sent away recorded post the next day - 5th October 2022. Zest energy signed for this on the 7th October and on the 9th October he was ringing my dad up breaking gdpr rules again as it was my mums name and bank card used to place order. Trying to pressure him into staying asking him to send over the make reviews’ already online and in national papers. Told to ring the ‘office’ regarding the refund and as of 18th October 2022 we still have no received acknowledgment of cancellation nor the refund. Disgusting customer service. Let alone stealing £1000 from a disabled man. Although from other reviews I found after the sale this isn’t new. Paul was the salesman.

I requested a loft insulation quote from Insulation Scotland by completing an online form. Within a few hours I had a call from Zest Energy, who sent out a person that same afternoon. He gave me a presentation on his laptop, and then went to look at the loft. It turns out he did not even have a torch with him. His calculations of the size of the loft was 75% higher than the real area of the attic. He was also very keen on selling his foam insulation against the room, and not mineral wool on the ceiling. His price was at least 9 times higher than ceiling blankets, and he was pushing for an immediate answer whether I wanted to go ahead. He also refused to give a written quote, and said the price will be on the contract that will be brought to me to sign. On reflection, this appeared to be a hard sell, and I will definately not make use of their services.